5000 mile service - pleasantly surprised!

saved

Well Jen you just saved yourself $102 which is what Oakbrook Toyota charged me for the 5K service and oil change. They did a fine job, no problems and had the 40D recall done at the same time.

Had to buy my Prius in WY but am glad I did. Latest MPG was 53 and just keeps improving.

 

5000 K service

$102 sounds like a RIP to me
do u feel u need to go to a Toyota dealership just for an oil change?
I would if it was reasonable but I don't think that is, not even close
just MHO

 

i think the 5k check up involves checking the seals, suspension, alignment, brake wear, and the computer logs besides the fluid checks.

i know my dealer went through some extensive steps on mine. i watched them work for about 20 mins and he was jamming for sure. the oil change didnt take up 2 min of his time.

 

The 5k service is oil change, tire rotation, and "inspecting" various items. "Inspecting" means looking at.

$102 seems quite steep for: $1.74 worth of oil (3.5qts at $0.49 per after rebate), a $5.41 Toyota oil filter, and a $0.92 washer (also Toyota). But, if it gives you piece of mind, it could be money well spent. For me personally, I'd rather do it myself, and spend the money elsewhere.

The above are exact prices for what I purchased for my last oil change; I do it myself since I didn't want to opt for the $59.95 "special" value that my local Toyota dealer offers.

And so everyone knows, the oil change proceedure on the Prius is exactly like the oil change procedure on practically every other car.

Thanks,
Shawn

 

my 5k service was around $36. The did reset the maintenance light and didn't overfill the oil. It was at Steve Low's Midwest Toyota

Brian

 

Oil Change

At Performance Toyota here in Omaha, NE it has only cost me $26.50 for an oil change. As for tire rotation when I bought the car I took it to a local tire shop and paid $80.00 dollars for life time balancing, rotation and road hazard.

 

Does anybody know where I can get an oil analysis done? I just did my 5K service. Quoted price was $59 for tire rotation, oil/filter change and inspection. I asked for synthetic oil vice dino oil. The price I paid was $88 after tax and the additional cost for the synthetic oil. Dealer said I could provide my own oil in the future and the charge for the oil change would be $16. They did overfill, or more correctly, I think they did not let the oil completely drain from the pan.. I took out about 4 ounces when I got home, and it certainly did not look like oil that had only been driven 15 miles. I want to get the 4 ounces I removed tested to see if it is a mixture of synthetic and dino oil.

 

I have not tried this lab but it got a lot of press from a few web sites I was surfing when searching for synthetic info.

http://www.blackstone-labs.com/free_test_kit.html

 

$102??!!! Bill, I hate to tell how badly OakBrook Toyota ripped you. But, if you're happy with the service and have peace of mind, I guess that counts for something.

I had my 5K done at Bredemann in Park Ridge and was very satisfied with the service and knowledge of the car the Prius techs (and everyone in the service department) had. I was a little upset about the $54 cost for the service though.

Just had the 10K done in Houston yesterday for a grand total of $26.95. The service writer tried to convince me that all the cars are shipped from the factory with 5W30 but they really should have 10W30 when the oil is changed. I insisted on the 5W30 that the manual calls for and they wanted to charge extra for the "change order". I ended up with the correct oil and rotated tires adjusted to my preferred 41/39 pressure. No extra charge for the "change order" and it turns out they had 5W30 in stock (I had offered to go to Pep Boys and buy some for them).

I'm not sure how each dealer goes about pricing their service, but $26.95 - $102 seems to be quite a range for the same service!

IMHO, FWIW, YMMV, etc.
Can't help but be more amazed by this car every day!
Matt

 

I was plesently surprised when i went in for my first 5K service. I was told it would be $44 and some change. would take an hour and i could wait. Wait i did. I told my service rep i wanted to inspect the brakes when the tech had the tires and drums off. I did get to inspect the brakes with the tech and look under the veh. about 45 min later the veh was done and the reminder light was reset. the total was a little bit CHEAPER than the quote so i was happy. As for the 102 for a 5K service .... id look for a new dealership for service.

 

Oil Analysis Kit

Thanks for the tip. I have ordered the kit and will post results to the chatroom.

 

5000 miles? Why on earth is it 5000 miles? I've heard of 7500 miles or 10000 miles, and in Europe it's a whole another thing. Full service every 2 years or 30000 kilometers (~18600 miles) and an oil change every year or 15000 kilometers (~9300 miles) as advised by Toyota directly. No stealership business here. Quite a difference, isn't it?

 

I personally go in for service at the same rate as you guys over in Europe do, especially since I make sure synthetic oil is used. In the various cars that my family has, we never do service until well after the reccomended limit, and have never had any problems.

 

YMMV

5000 miles in the desert of arizona may be way too long.

in a wetter climate, 5000 maybe way too soon. you need to use some common sense.

if i was driving 50 miles one way to work, i doubt that i would change the oil every 3000 or 5000 miles for that matter.

but if i worked 5 miles away, you bet i would be in the shop every 3000 miles...

 

I paid $21.71 for the six-month service. No tire rotation as I only had 4,100 miles on it. They changed the oil, topped off all the fluids, etc.

 

update

First, many thanks for the tips and comments regarding the fees paid for the 5K service. I called the service manager who was very nice, positive and gave various reasons for the cost difference. These included, but were not limited to, the following:
1) Well, we did the 7500 mile service. (According the the service manual that doesnt exist.)
2) We take a worse case senerio regarding service and did the "special operating conditions" service. (Last time I looked Chicago is not in a desert and everything is paved.)
3) Well, we looked at the TSAs issued and followed that. (Oh really, can you fax me a copy?)
Long story short, they are going to credit my card for $46 after I declined accepting it to be credited towards the 10,000 mile service. In general, am disappointed to say the least. People make mistakes, we all do, so just admit it and lets move on.
So again, thanks. And as a sign of appreciation am donating the $46 to Danny so that all may benefit, albeit indirectly, from this forum.

 

Bill,

I'm happy to hear you were able to get $46 credited. Sorry you had that kind of experience with the dealer. It's good to know these fora are available and helpful.

And it's a classy move on your part to donate the $46. Good to have you on PC.

Hope to see you on the roads when I get back to Chicago.

Matt