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$300 rebate check finally received today

Discussion in 'Gen 2 Prius Main Forum' started by dburke, Oct 20, 2004.

  1. dburke

    dburke New Member

    Joined:
    Sep 25, 2004
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    Today, I received the $300 rebate check from Toyota.
    To recap, I ordered mid-October, 2003, bought a Prius 2004 July 10, 2004 and have tried since then to get my rebate. Throughout all this time, the Toyota personnel have been very courteous but I still was unable to get the rebate.

    Some factors discussed before in this group are:
    --name on order should be exactly the same as on the purchase papers.
    --a change of address will cause a delay in the check procesing or even stop it.
    --if a different dealer sells the car rather than the dealer who took the first order, the rebate check process is confused.
    --the owner needs to contact Toyota directly and not wait for anything to happen after the initial paperwork to get the rebate has taken place.

    I received several different "stories" from Toyota personnel when I called 1 800 331 4331
    but no check. I then emailed Toyota using the contact info on the Toyota web site (thanks to Michelle V who mentioned the contact). I had a quick reply and, after several glitches, got the check.

    Again, all the Toyota personnel were very nice to me and I appreciate that.

    Dodie Burke, Florida "Blue Angel" Prius 2004" AM/#7/#4