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2023 Prius upon delivery issues

Discussion in 'Gen 5 Prius Main Forum' started by Ansari, Jul 19, 2023.

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  1. Ansari

    Ansari Junior Member

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    Hello,

    2023 Prius dealership delivery. Anybody having any issue when they pickup new delivery at the dealership? mean any scratches, dent, etc?
     
    #1 Ansari, Jul 19, 2023
  2. bisco

    bisco cookie crumbler

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    Not that I have read, did you?
     
    #2 bisco, Jul 19, 2023
  3. Ansari

    Ansari Junior Member

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    I received mine few weeks ago. I see door frame side black shiny molding has crack...it's a peace of plastic sit on the side frame. You thing I can go back to dealer and report or it's a wat of time. It's $30 part.
     
    #3 Ansari, Jul 19, 2023
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  4. Ansari

    Ansari Junior Member

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    Here is the part #.
    Toyota 75762-47050
    MOULDING, Rear Door Window Frame
     
    #4 Ansari, Jul 19, 2023
  5. bisco

    bisco cookie crumbler

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    Depends on what your time is worth, start with a phone call?
     
    #5 bisco, Jul 19, 2023
  6. Ansari

    Ansari Junior Member

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    Good idea. Do you own 2023 prius too?
     
    #6 Ansari, Jul 19, 2023
  7. bisco

    bisco cookie crumbler

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    No, I’m waiting for a test drive
     
    #7 bisco, Jul 19, 2023
  8. Ansari

    Ansari Junior Member

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    It's a great vehicle. Very nice quality and driving specs. I'm planning to change my first oil at 1000 miles after break in period. Not sure how to find actual miles on the engine only. Any idea how to find?
     
    #8 Ansari, Jul 19, 2023
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  9. bisco

    bisco cookie crumbler

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    No, they change the settings with every generation. Should be in the manual or hopefully someone who has one will know
     
    #9 bisco, Jul 19, 2023
  10. daisy555

    daisy555 Senior Member

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    I would report it and have them replace it. Why should you have to pay for a defective part? Unless it’s a challenging dealership and they try to blame you for it. If if something banged up against it, I would think it shouldn’t be made to crack so easily.
     
    #10 daisy555, Jul 19, 2023
  11. Ansari

    Ansari Junior Member

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    It's very difficult dealership. I don't see any scratch or bang around the crack, it's like a less then half inch thin crack. Maybe got cracked because of sun light..not sure what happened. I'm afraid even if they are agree to replace they might do a rough job and create different issue...you know dealership tech are very rough to our cars. What you think?
     
    #11 Ansari, Jul 26, 2023
  12. daisy555

    daisy555 Senior Member

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    I’m so sorry you are dealing with this! If you could get them to document it’s a manufacture defect and put it writing that it needs to be replaced maybe you could take it to another dealership to get it fixed. I don’t really know.
     
    #12 daisy555, Jul 26, 2023
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