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2016 7" display wonky after 2 weeks

Discussion in 'Gen 4 Prius Care, Maintenance and Troubleshooting' started by sjr14221, Oct 21, 2016.

  1. sjr14221

    sjr14221 Member

    Joined:
    Dec 23, 2003
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    Location:
    WNY
    Vehicle:
    2016 Prius
    Model:
    Four Touring
    So I've had my new 4 touring for 2 weeks. This morning, the large display started continuously rebooting (making any functions such as listening to music, nav, etc...unusable). I did a quick search of the forums and didn't come up with anything. Yes, I'm taking the car in; however, I wanted to see if anyone else has had issues and what was the fix?

    I did install entune last week. But had no issues until this morning. Temperatures moderate 50 degrees. Been raining a couple days, but car electronics should be relatively dampproof since all cars are exposed to the elements.

    Thanks for any help...
     
  2. DonDNH

    DonDNH Senior Member

    Joined:
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    Location:
    Nashua, NH
    Vehicle:
    2016 Prius
    Model:
    Four Touring
    Are you using Entune? Others have reported problems caused by that app. If you are, you might try un-installing it and see if your problems go away.
     
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  3. sjr14221

    sjr14221 Member

    Joined:
    Dec 23, 2003
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    Location:
    WNY
    Vehicle:
    2016 Prius
    Model:
    Four Touring
    Thanks. I installed entune, but have not used any of the apps. I really only did it to get the screen to look like the one in the manual!
     
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  4. ATHiker

    ATHiker Senior Member

    Joined:
    Mar 31, 2010
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    Location:
    Massachusetts
    Vehicle:
    2016 Prius
    Model:
    Four Touring
    Turn the car off, have a beer and enjoy a good dinner. Turn car back on afterwards.

    Not saying this will work for you, but it did for me. No problems since (it's been several months and about 10k miles).

    I wish you the best of luck.
     
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  5. sjr14221

    sjr14221 Member

    Joined:
    Dec 23, 2003
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    Location:
    WNY
    Vehicle:
    2016 Prius
    Model:
    Four Touring
    Update: I didn't have a beer, but the next day and thereafter, it has had no issues.
     
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  6. sjr14221

    sjr14221 Member

    Joined:
    Dec 23, 2003
    115
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    Location:
    WNY
    Vehicle:
    2016 Prius
    Model:
    Four Touring
    Ok I jinxed myself. It happened again the day after I took it to the dealer to make sure there were no codes. Service advisor stated that he has seen this in a few late model toyotas and that it appears that it is a conflict with one (or more) of my smartphone apps.

    So, when it started shutting down and rebooting, I turned the phone off and it stopped immediately. I've since reconnected the phone and been fine for a couple more days.

    My main concern was a faulty computer in the car. An app conflict can be resolved, so I'm a little reassured, assuming that's all it is.
     
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  7. sjr14221

    sjr14221 Member

    Joined:
    Dec 23, 2003
    115
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    0
    Location:
    WNY
    Vehicle:
    2016 Prius
    Model:
    Four Touring
    Update: it's been over a year and no more problems with the display.
     
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