1. Attachments are working again! Check out this thread for more details and to report any other bugs.

2013 Prius v (lowercase v for the Prius v wagon) touch screen freeze

Discussion in 'Prius v Audio and Electronics' started by uiez, Jun 8, 2016.

  1. uiez

    uiez Junior Member

    Joined:
    Jun 7, 2016
    1
    0
    0
    Location:
    08036
    Vehicle:
    2013 Prius v wagon
    Model:
    Two
    38,000 miles and the dealer Charged $129 to do the software update! This was the ,diagnostic charge I am told. They could have anticipated the need when it was given regular service. They did wash the car. I am glad the screen now works but do feel hosed by Toyota. Just sharing my experience in Burlington NJ.
     
    #1 uiez, Jun 8, 2016
  2. Chazz8

    Chazz8 Gadget Lover

    Joined:
    Sep 19, 2008
    744
    234
    61
    Location:
    Central New York
    Vehicle:
    2012 Prius v wagon
    Model:
    Five
    Here is a good thread/post on entune updates; Entune Update | PriusChat
    I guess it is hard to do the update yourself with a non responsive/frozen screen. I wonder how the dealer did it?

    It probably took a technician an hour to find the correct update and USB stick for your vehicle, hence the $129 charge
     
    #2 Chazz8, Jun 9, 2016
(You must log in or sign up to post here.)