2012 Prius goes into neutral, won't stay in drive/reverse

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by kris2012prius, Mar 21, 2024.

  1. kris2012prius

    kris2012prius New Member

    Joined:
    Mar 20, 2024
    2
    0
    0
    Location:
    San Diego
    Vehicle:
    2012 Prius
    Model:
    Three
    Hoping to get some help to know if I should be worried!

    Yesterday I tried to leave the gym and after I backed out of my parking spot, my 2012 prius went into neutral unprompted. When I tried shifting to drive and then reverse it would take me back to neutral within less than a second. I couldn't even place it in park and had to fully turn the car off. After 45 minutes of googling and looking around at all my fluid levels, battery, etc I agreed to try (again) my dad's Googled recommendations for holding down the brake and pressing the start button in different ways. Magically, I was able to put it in drive without it going immediately to neutral and made it back home. I haven't had the neutral thing happen again and can't replicate it. Based on other people's reportings of similar issues, should I be concerned that there is possibly something more to this?

    Other details:
    - No warning or alert lights popped up when this happened. System showing Ready. Engine running like normal.
    - Took the 12V battery to Autozone today and charge was at 100% and passing, (I replaced the 12V battery for first time 1 year ago)
    - 216k total miles
    - I have not replaced the hybrid battery, but on my drive home after the shifting into neutral incident the hybrid system charged up nicely on downhills and went into EV mode when stopped or at slow speed.
    - I did at the time of the neutral shifting have a pair of headphones draped around the shifter
    - I did find Toyota put out a TSB for Gen 2 (2004 - 2009) for the shift lever
     
  2. Tombukt2

    Tombukt2 Senior Member

    Joined:
    Nov 29, 2020
    11,170
    1,950
    0
    Location:
    Durham NC
    Vehicle:
    2009 Prius
    Model:
    Base
    '04 to '09 is generation 2 I think you have a generation 3 and you're on the generation 3 list portion of the site I do believe so unless you're in a foreign country and an '09 is actually a 2010 which can be? If your shift lever is blue you're driving a generation 3.
     
  3. Air_Boss

    Air_Boss Senior Member

    Joined:
    Jun 2, 2012
    4,087
    1,129
    0
    Location:
    New Yawk
    Vehicle:
    2012 Prius v wagon
    Model:
    Five
    As described, an electrical intermittent, likely the shift switch. Can you clean it with an aerosol contact cleaner?

    Suggestion: don’t drape anything on any of the stalks.
     
    #3 Air_Boss, Mar 21, 2024
    Last edited: Mar 21, 2024
    Brian1954 likes this.
  4. Brian1954

    Brian1954 Senior Member

    Joined:
    Jan 31, 2021
    1,501
    579
    0
    Location:
    South Central PA, USA
    Vehicle:
    2011 Prius
    Model:
    III
    I believe that this was the problem. I read some time ago of a similar problem that someone had with their gen 2.
     
  5. ASRDogman

    ASRDogman Senior Member

    Joined:
    May 29, 2018
    6,885
    3,626
    0
    Location:
    Florida
    Vehicle:
    2010 Prius
    Model:
    Two
    It sounds like the nuetral safety switch is going out. I believe Toyota calls it something else.
    I can't remember the name. Hopefully someone who knows the correct name will
    type in.
    It's an electronic part and something inside starts to break not allowing the contacts to move.

     
  6. ChapmanF

    ChapmanF Senior Member

    Joined:
    Mar 30, 2008
    25,663
    16,763
    0
    Location:
    Indiana, USA
    Vehicle:
    2010 Prius
    Model:
    IV
    Neutral safety switch isn't a thing, and there aren't any contacts involved in the shifter control. The lever just moves some magnets around, and there are electronic Hall effect sensors (no moving parts) sensing the magnet positions.

    The car will shift into neutral for various reasons. The usual reason is when you move the shifter there (or the electronic signals say you did); the car then shifts to neutral after a short delay. There is no warning light or sound with that, of course, because it thinks it just did what you told it to.

    It will also shift to neutral instead of making some other shift, say if the car is moving too fast. Say you're driving above 7 MPH and you move the lever to R (or the electronic signals say you did); then the car will go to neutral instead. For that, you hear a little beebeep, but there is no warning light; the car doesn't think there's anything wrong, except the silly driver said to do something dumb, and the car said nope (the beebeep).

    The electronics in the shift lever measure two things: the up/middle/down position (called "shift") and the left/right position (called "select"). So neutral is (shift middle, select left) and D is (shift down, select left), and B is (shift down, select right).

    Both those sensors are duplicated for redundancy: there are two independent "shift" sensors (VSX1 and VSX2), and two independent "select" sensors (VSX3 and VSX4). Naturally, VSX1 and VSX2 should always read the same, and VSX3 and VSX4 should always read the same. If the car ever sees VSX1 different from VSX2, or VSX3 different from VSX4, you will get warning lights and trouble codes. Those would tell you there's an actual malfunction in the shifter or wiring.

    So, if there are no warning lights, you don't have an obvious malfunction, the car just thinks the shifter really moved. If it went to neutral with no beebeep, it thinks the shifter really moved to N. If it went to neutral and beebeeped, it thinks the shifter told it to do something inappropriate and it went to neutral instead.

    If it thinks the shifter moved, you should first make sure that isn't really what happened (the headphones hanging on it, for example). It's less likely for that to be a problem in the electronics, because for that to happen and the car not notice it with warning lights and codes, it would be necessary for more than one independent sensor circuit to flake out in the same way at the same time.

    You can see the details and troubleshooting ideas in this attachment:

    https://priuschat.com/attachments/hybrid-control-system-lever-pdf.43306/

    If troubleshooting is needed, Techstream, or another scan tool that can show live data, can show you what the VSX1 and VSX2 ("shift sensor main" and "shift sensor sub") and VSX3/VSX4 ("select sensor main" and "select sensor sub") inputs really are doing while you move the lever around.
     
    Mr. F and Brian1954 like this.
  7. kris2012prius

    kris2012prius New Member

    Joined:
    Mar 20, 2024
    2
    0
    0
    Location:
    San Diego
    Vehicle:
    2012 Prius
    Model:
    Three
    Correct, I drive a generation 3 but I found it interesting that the prior gen 2 had the same type of issue reported with a TSB from toyota, though the shift lever is different
     
  8. Tombukt2

    Tombukt2 Senior Member

    Joined:
    Nov 29, 2020
    11,170
    1,950
    0
    Location:
    Durham NC
    Vehicle:
    2009 Prius
    Model:
    Base
    Actually I think behind the dress or plastic the shifters are actually very similar not really much to them at the point where you're putting your hand and what's right behind your hand it's a very simple looking electronic switch it seems like not what the computer does with those input informations and all this VX1 and two businesses well there you go but that's further down the line from your hand I think I've had the shifter apart and the generation too quite a few times because I've had the dash out on a few cars on the generation 3 I've had the shifter knob off the car and I've been behind and looked at most of the shifter assembly which looks very similar nothing like your normal automatic shifter for sure obviously nothing like a manual but it's just seemingly simple switches in a plastic housing with a shaft sticking out of it for the tulip or the knob to go on whichever you have I would think it would be pretty tricky for that part to really go bad the unit I was working on somebody had spilled coffee down the dash the generation 2 and that it caused this switch to stick if I moved it over to any of the positions that would not flip back to neutral it would just stick there like glue upon closer inspection I was easily able to see and smell the coffee in the sugar cleaned all that up still driving the car today.
     
  9. Mr. F

    Mr. F Active Member

    Joined:
    Sep 21, 2020
    383
    247
    0
    Location:
    Washington
    Vehicle:
    2010 Prius
    Model:
    IV
    ... or press the Park button...