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2012-2013 Prius C Service Campaign

Discussion in 'Prius c Care, Maintenance and Troubleshooting' started by norahs, Feb 24, 2015.

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  1. norahs

    norahs Junior Member

    Joined:
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    Location:
    Bay Area, CA
    Vehicle:
    2012 Prius c
    Model:
    Three
    I received a call from my local dealer a couple weeks ago alerting me of a recall and wanting to schedule me to come in for a fix. I hadn't seen anything posted on here about it so I thought I'd let everyone know in case your dealer isn't as proactive.

    Service Campaigns:
    Title
    Limited Service Campaign (LSC) F0B (Phase 1) - Certain 2013 MY Avalon, Avalon Hybrid, Certain 2012 - 2013 MY Camry, Camry Hybrid, Prius C, and Yaris Vehicles - Front Passenger Supplemental Restraint System
    Status
    Remedy Available

    Description
    The front passenger seat assembly is equipped with sensors for the occupant classification system which are used to control the operation of supplemental restraint systems (SRS), including the front passenger airbag. The sensors classify the weight of the occupant and activate or deactivate the front passenger airbag accordingly. Additionally, the sensors are used to detect certain vehicle collisions. Due to the current collision detection thresholds, the system may interpret certain occupant seating usages or road conditions as a rear collision and illuminate the Airbag Warning Light and "AIR BAG OFF" indicator, disabling the front passenger air bag. Toyota dealers will perform the remedy at no charge to vehicle owners.
    Remedy
    The remedy for this Special Service Campaign will vary by model and model production dates. Toyota dealers will perform the remedy at no charge to vehicle owners. The remedy will involve replacing the front passenger seat occupant classification system sensors. Additionally, dependent on vehicle production date, in some cases dealers will also replace the Occupant Classification System ECU and install an Owner’s Manual Update sticker. This LSC will be available until December 31, 2017, and will only be available at an authorized Toyota Dealer.
    Campaign Date
    January 22, 2015
    Campaign Expiration Date
    December 31, 2017
    Dealer Reference ID
    F0B

    link to check if your vehicle is affected: Lookup Safety Recalls & Service Campaigns by VIN
    for reference I have a 2012 Prius C 3
     
    #1 norahs, Feb 24, 2015
    ftl likes this.
  2. bisco

    bisco cookie crumbler

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    thanks, we have a 2013 hycam. haven't heard anything yet, i'll check the vin. wow, this is the takata airbag problem? didn't know toyotas were affected. i read today that the president of honda is stepping down because of how this was handled.
     
    #2 bisco, Feb 24, 2015
  3. ftl

    ftl Explicator

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    Location:
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    Vehicle:
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    Model:
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    Thanks! My 2012 C3 is included in the recall.
     
    #3 ftl, Feb 24, 2015
  4. firstrival

    firstrival Member

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    Vehicle:
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    Got a call from the dealer a week ago about this as well.
     
    #4 firstrival, Feb 25, 2015
  5. orenji

    orenji Senior Member

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    This is a service campaign not a recall. Title of this post is wrong.
     
    #5 orenji, Feb 25, 2015
  6. The Electric Me

    The Electric Me Go Speed Go!

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    I'll admit I don't quite understand this wording.

    "Due to the current collision detection thresholds, the system may interpret certain occupant seating usages or road conditions as a rear collision and illuminate the Airbag Warning Light and "AIR BAG OFF" indicator, disabling the front passenger air bag. "

    So certain "occupant seating usages"....nice person...Cushion interaction? or road conditions...will make the system falsely think it's a "rear collision"?

    OK...so if the system "thinks" it is in a rear collison, why would it react by illuminating the air bag warning light, the air bag off light and disabling the passenger side airbag?
     
    #6 The Electric Me, Feb 25, 2015
  7. KYBlue

    KYBlue Active Member

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    Vehicle:
    2021 Prius Prime
    Model:
    LE
    Ran my 13's Vin and I'm ok - will have to look at the build date when I get to work...
     
    #7 KYBlue, Feb 25, 2015
  8. norahs

    norahs Junior Member

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    Three
    Apologies. I changed the title. When I received the call from the dealer, she told me it was a recall.
     
    #8 norahs, Feb 25, 2015
  9. ftl

    ftl Explicator

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    Right. It's on Toyota's "Safety Recalls & Service Campaigns" page, but it's listed as a campaign.
     
    #9 ftl, Feb 25, 2015
  10. TC400

    TC400 Active Member

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    Vehicle:
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    Model:
    Three
    I just got the letter today no call from my dealer yet.
     
    #10 TC400, Mar 4, 2015
  11. vinnie97

    vinnie97 Whatever Works

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    I bought mine in March 2012. No calls and no letters. as of yet.
     
    #11 vinnie97, Mar 7, 2015
  12. vrej sarkissian

    vrej sarkissian Junior Member

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    Vehicle:
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    Model:
    I
    Does anyone know where the Occupant Classification System ECU is located? I read that in the "Prius hatchback" it's located under the front passenger seat but couldn't find anything about where its located on the Prius C
     
    #12 vrej sarkissian, Mar 7, 2015
  13. TC400

    TC400 Active Member

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    Model:
    Three
    I would think the same place. I am not sure. I took mine in yesterday they had to order the parts. I have to wait a week before I can go back.
     
    #13 TC400, Mar 7, 2015
  14. XRinger

    XRinger Member

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    Location:
    Woburn, MA
    Vehicle:
    2012 Prius c
    Model:
    Two
    Got the letter last week.
    Maybe I'll wait a while before taking in ours 2012 C2.
    Give the dealership time to get the parts in stock, and learn how to replace the parts without accidental deployment.. ;)

    Anyone get the work done yet?
     
    #14 XRinger, Mar 24, 2015
  15. TC400

    TC400 Active Member

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    Vehicle:
    2012 Prius c
    Model:
    Three
    Yes mine has been completed. Took the two hours they said it would.
     
    #15 TC400, Mar 27, 2015
  16. orenji

    orenji Senior Member

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    Do they have to remove the front seat to get to the sensor?
     
    #16 orenji, Apr 7, 2015
  17. TC400

    TC400 Active Member

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    Model:
    Three
    I'm not sure what it all entailed. But I would say yes they have to remove the seat to get to the sensor.
     
    #17 TC400, Apr 9, 2015
  18. DKTVAV

    DKTVAV Active Member

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    Vehicle:
    2012 Prius c
    Model:
    Four
    Made an appointment today at my local dealer and they said this is only a "phase one" so they don't have the part yet. I told them it's been months and people already got it fixed all over the place in Toy forums. They called around to check and came back saying it's still new to them so they have to call to make sure they have the part and they did have it. It would be three hours to fix. This is the Elmore Toyota in SoCal.
     
    #18 DKTVAV, Apr 10, 2015
  19. orenji

    orenji Senior Member

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    Vehicle:
    2010 Prius
    Model:
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    I had my oil changed last weekend at a Toyota dealer and the advisor plugged into their computer system to check if their were any recalls. I told him their was, but I did not have time to do it today. I also asked what was involved in the recall, and he said he would have to check with the mechanic. He never followed up with me on that question. I have a feeling they have yet to do one either, and may not of had the part in house, as he was too willing to let me leave without doing the repair.
     
    #19 orenji, Apr 10, 2015
    Last edited: Apr 11, 2015
  20. DKTVAV

    DKTVAV Active Member

    Joined:
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    2012 Prius c
    Model:
    Four
    Got the car back in less than two hours and have no idea what they did. Only notice a car wash.
     
    #20 DKTVAV, Apr 10, 2015
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