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The service documents stated warranty. Not sure if the docs will say something else if its covered under goodwill. I didn't type this out...
A quick update: I sent an email directly to Toyota's C-suite on December 8th, and had the piece replaced under warranty on January 21st. The...
I ended up sending a direct email to Toyota Corporate asking for a resolution. I included a link to this thread, and multiple links across the web...
2023 Prius at ~7,500 miles here with a crack. I took it into the dealership and they claimed there was "outside influence" and thus isn't covered...
Do you have a copy of the instructions to install the mud guards by any chance? I'm curious if you had to drill any new holes into the car.
You can see the two oversized JDM holes in these pictures, with the two US standard holes drilled by the dealer above them.
The back license plate area seems to come with two holes that are JDM standard, with smaller dimples above that line up with US license plate hole...
