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I had the same problem as described above - I could not charge my Prime with my Toyota EVSE, but I could with ChargePoint chargers at work. The...
Resolution: Having complete confidence that the Toyota dealer was not going to be of any assistance, warranty or otherwise, and that I had nothing...
I don't really understand why the dealer thought that was the problem, either. I agree - being worn down ought to make it easier. I'm going to...
Thank you for the picture and your post! I just had a look at the little pocket, and unfortunately, it is clean and free of any debris. After...
Yes, they replaced the entire sub-assembly. It appears to be solely a mechanical issue between the charge plug and receptacle. I looked at my...
I finally had a chance to go to the dealer yesterday, and see what might be wrong with my charger. The first thing they tried to do was sell me a...
I'm only at 23K, but I can't really go to the dealer right now, as we are 'sheltering in place' because of the virus (I'm in Santa Cruz County in...
Thanks very much for the suggestions. I'm going to take apart the connector assembly (unplugged, of course) and see what is up inside. Since other...
I can see this post is a bit old now, but I'm curious if you ever resolved this issue? I have the same issue - I can charge on multiple charge...
Yes, since no one knows what caused it, we have a blame vacuum. Which has sucked me up into it. Oh well, there are worse problems in life... That...
Out of pocket, as neither Toyota or ChargePoint believe their side to be at fault. So I guess I must have plugged it in wrong o_O Fortunately, our...
Finally received word from ChargePoint - they have no idea what caused the problem, and didn't see anything wrong with their system or the...
Thanks - yes, I did try the emergency procedure as well. I was glad to learn about that procedure, even though it didn't help this time. This...
I've been charging my 2017 Prius Prime Advanced at work for almost a year on ChargePoint chargers, with no problems at all. Today, I went out to...
