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I also verified that the operator callback to my car after pressing the SOS button worked correctly.
Tried it. It starts out with the message "connecting to the emergency call center" ..., but then states "unable to connect to the emergency call...
My mistake. Entune does work, but it didn't populated the ECO history with all the missing days - I mistakenly was looking at entune for my other...
Just checked my car while parked in the garage. Turned on the car and got the message "communication mod"...and it was cut off in the middle, and...
Looks like a similar problem with safety connect has happened with the Lexus line too (see attachment). You would think Toyota would have a...
No joy - picked my car up today with no resolution to the safety connect problem. They have assigned a Toyota Case #171230147 to my issue and now...
Latest update. Car is still in the service department. They did swap out the communication modules and it did not correct the problem. They now...
No, the loaner is a 2016 PriusC and I swear that its truck area is smaller than the Prius Prime.
No joy. According to the service rep, reprogramming the communication module did not correct the safety connect connectivity problem. They then...
Attached is the service bulletin for the 2014 Highlander issue I described previously. The write-up is similar to the problem I am having with my...
The service department just contacted me back on my Safety Connect issues. They want me to drop the car off on Monday while a regional field rep....
I found some additional information on the safety connect problem I posted previously with the 2014 Highlander and what was done to resolve it. I...
Did a little searching and found on a toyotaproblems website and found an entry with a similar problem on the 2014 Highlander. Date Reported: May...
I did share with the dealership about this happening to several other people, starting after April 28, but since there is no service bulletin on...
I got my car back from the dealer - no solution to the safety connect issue. My dealer eventually had to contacted the Toyota's TechLine out in...
Yes jburke313, I also get the same error message on the entune app as you when checking the status of the charge or to turn on remote climate...
I have the same issue (no lights on the SOS button and no more status information to entune). The last update from the car to entune was Apr 28....
