all. I'm a newbie....just registered. I just picked up my Seaside Pearl package 6 this week and I have a lot to learn. One thing that I'd like some guidance on is dealer satisfaction for service. I bought the car at Burien Toyota, but there is a fair number of dealers within 25 mile radius. Anyone from Seattle area willing to put thumbs up or down on various service departments? Thanks 8)
I highly recommend Michaels Toyota in Bellevue. It is their service department that kept me coming back to purchase all of my Toyotas from them (now a total of 4 vehicles)!
I would be interested in the answers to this post too. My car is 18 months old and has not seen the inside of a dealer service bay yet!
I'll be moving to the Seattle area and really appreciate your recommendations! After being rear-ended on my way from LA to Seattle, the car seemed to be driving just fine, but I wanted to be sure about that before taking it on another 1100 miles trip back to LA = I wanted some "experts" to look at it. The first dealer I found was "Toyota of Kirkland", so I stopped by and asked for their advice. One service rep/technician took a very brief, bored gaze at my Prius and said that "it's _probably_ save to drive". Well, "probably" was not something I was going to accept, and they weren't willing to address my concerns regarding the hybrid system when I asked to hook up my car to some diagnostics to check for any error codes. I left immediately and then found Michaels Toyota phone number. They explained to me that if no warning lights had come up, no error had ever been registered and it wouldn't make sense to hook it up to any diagnostics (how should I have know?). Also, I was advised to go to a body shop and get their opinion as to how safe the vehicle was (did that already, so I knew I was fine there), but I was really glad they thought of that. I guess Michaels Toyota will have a new customer very soon.
For the North Seattle area, I've had very good maintainence service for my '05 Prius from Toyota of Lake City. There's a thread in the PriusChat Washington State Forum regarding service experiences in the area. I've certainly heard good things about Michaels, but I'm not on the Eastside. Thus, the good experiences with Toyota of Lake City have been a blessing for me.
