Order difficulties from PriusChat Shop

Discussion in 'PriusChat Shop Forum' started by BaSYNji, Sep 2, 2009.

  1. BaSYNji

    BaSYNji New Member

    Joined:
    Mar 25, 2009
    13
    2
    3
    Location:
    Newberg, Oregon
    Vehicle:
    2007 Prius
    On 8/11 I placed an order at the PriusChat Shop for the BT Tech Chassis Stiffening Plate and the BT Tech Strut Tower Brace. On 8/12 I received confirmation of the receipt of my order, and that I should allow "5-10 business days for delivery." After 11 business days, I had neither received my order, nor received word on it's delay. I contacted PriusChat Shop about this delay on 8/27; on 8/28 I received a reply that they would look into it. I still have no further info. I see from earlier posts that this is not uncommon. Any recommendation for getting action, or should I try to cancel the order? I'm excited about installing these mods, but disappointed in the service so far. Hopefully it will finish with a happy ending.
     
  2. BaSYNji

    BaSYNji New Member

    Joined:
    Mar 25, 2009
    13
    2
    3
    Location:
    Newberg, Oregon
    Vehicle:
    2007 Prius
    I just saw a posting today from aaronw that it took two months for him to receive his strut brace. Looks like I'll need to hunker down for a wait. If they're regularly this far out in deliveries, they need to change their estimated delivery times. Here's hoping they can get mine out sooner than 2 months.