I am very unhappy with Sirius and XM.

I was unhappy when XM lost NASCAR to Sirius. Guess I'm a glutton for punishment, though, as I have XM plus the Best of Sirius (which gets me NASCAR and , bonus, NFL). Also like the NAVTraffic, which tells me ahead of time where in my commute I'll be sitting in traffic (in EV mode, watching the MPGs go up).

 

That doesn't sound right. Most people get a refund. Did you explain you were getting XM and it's not your fault they haven't fully merged yet?

 

He explained that he would get a refund minus the $75 cancellation fee, then have to pay what he's paying now plus $4 a month to get him back to the same level of service.

 

You can get howard on XM

 

I ran into the same issue when my TOY-SC1 died and I replaced it with the Vaistech SL2xmt (and, therefore, switched from Sirius to XM). My solution was to let the current subscription run out on the Sirius and eat the cost. For my commute I really want satellite radio, and I prefer XM so I wrote it off as a bad decision on my part to try Sirius.

 

I guess I am confused then. I thought when other people were cancelling their 1 or two year subscriptions they were getting a refund on the remaining months. If they want to charge me $75 to cancel I will just let my subscription run out since there are only a few months left.

 

XM still doesn't have any cancellation charges. I cancelled the subscription on my trade-in, and that credit balance is sitting there waiting to be applied to the Lifetime once the trial expires.

Too bad about the $75 cancellation fee on the Sirius side.

 

I guess what you need from Xm radio customer support determines how they treat you. When I canceled a few months ago I went through the whole thing of being hung up on twice by them, endless attempts to keep me as a customer, 20-30 minute hold times (at least 3-4 times being on hold), etc. A complete nightmare.

I was finished with them but now have 6 months free with my new Prius. I guess when it expires I'll say I'm canceling so they offer the cheaper price for the service.

 

I'll find out what happens when I cancel in a couple of weeks. It may just end up where I opt not to renew. No way are they charging me $75 to cancel when I onlyhave 3 months left at that point.

 

If they give you a $75 credit and then charge $75 to cancel, doesn't that, in effect, elliminate the $75 cancellation fee? Am I missing something?

I can't go back to FM. It's just awful. The only decent station in the Boston area (WBCN) just went off the air after 41 years, and became "Mix 104.1"... just what we need. Another station playing the same lousy music that every other station is playing. Plus tons of commercials. No thanks.

Full disclosure: I own a tiny amount of Sirius/XM stock, so yes, I'd like to see the company be viable. But I also enjoy the product, which is why I bought the stock in the first place.

 

If there were no $75 cancellation fee, he'd get back $75. Example - made up, but the numbers work. I prepay for a year for $150. Six months later I cancel, expecting to get back $75 of the $150. (6/12 = half the money).

Since there's a $75 fee to cancel, I pay $150 for a year, cancel 6 months into the contract, and receive nothing.

 

How? I have the same problem. How do you get Howard on XM?

 

Frankly I think Sirius and XM are highly over-rated and highly over-priced. After my 3 month free subscription runs out, I'll just let it lapse. Who needs it anyway? We already have AM, FM, and CD. Those sources provide all of the music, news, and sports that anyone could possibly want -

unless they are fans of Howard Stern, Nascar racing, or Martha Stewart - and I am not.

 

Add the Best of Sirius package for another $4.04 a month.

 

Jay Man 2 - XM told me that there were no "Lifetime Subscriptions" for factory installed XM radios (i.e. 2010 Prius). Maybe someone else can verify this with XM.