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2010 Prius - Satellite Radio Signal Weak

Discussion in 'Gen 3 Prius Audio and Electronics' started by disc0din0, Jul 8, 2009.

  1. frobie

    frobie Junior Member

    Joined:
    May 7, 2009
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    Location:
    Boston
    Vehicle:
    2010 Prius
    Model:
    IV
    In Mass I have a better experience when I was in Boston going off the ground repeaters than being on the roof of a parking lot with nothing above me.
     
  2. ctomrun

    ctomrun New Member

    Joined:
    Jun 27, 2009
    10
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    0
    Location:
    ashland, ohio
    Vehicle:
    2010 Prius
    Model:
    V
    Have had my Gen III ATP for 2 weeks now and the sat works a-ok in Ohio and NW Pennsylvania. No issues at all. Our terrain is mostly flat with few hills and deep valleys. Good luck tracking this down. I will stay tuned. No pun intended!
     
  3. wvgasguy

    wvgasguy New Member

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    Location:
    a
    Vehicle:
    2010 Prius
    Model:
    V
    Mine cuts out a lot due to trees and hills. It does it in areas where I don't seem to have problems with my Sirius. I could live with it but the sound sucks so I'll not subscribe. I thought it might be the radio, but it sounds pretty good with CD's and my iPod Touch so it must just be the XM signal.
     
  4. Star gazer

    Star gazer Junior Member

    Joined:
    Jun 8, 2009
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    Location:
    Maryland
    Vehicle:
    2010 Prius
    Model:
    V
    Have had my V for just over a week now and so far no problems here in Central MD unless I am in my garage or a parking garage. Lose signal immediately upon entering enclosed building, have not tried under trees yet.
     
  5. Toyotatrio

    Toyotatrio Junior Member

    Joined:
    Oct 24, 2008
    31
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    3
    Location:
    Montana
    Vehicle:
    2012 Prius
    Model:
    Two

    No they haven't called me. it's seems that i will have to keep pushing this as far as it will get me by stopping in and bugging them. heck, i paid for it!
    I don't know what i can do about it, since it seems like a satellite problem more that anything. I guess i am hoping they can install sirius at a discount or something. any ideas anyone?
     
  6. buzzard767

    buzzard767 New Member

    Joined:
    Aug 11, 2009
    48
    13
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    Location:
    Naples, FL & Wausau, WI
    Vehicle:
    2010 Prius
    Model:
    III
    I've had XM since they started, have used it with several cars with both permanent and portable antennas, and have had very few signal problems. I have a IV on order and will be driving it from my summer residence in WI down to Naples in November. There are a few spots with weak to no signal and I know exactly where they are so I'll be able to compare the Prius receiving capability with my past experience. Too bad it's two and a half months away.....
     
  7. radioprius1

    radioprius1 Climate Conspirisist

    Joined:
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    Location:
    Iceland
    Vehicle:
    2010 Prius
    Model:
    II
    I had a weird experience yesterday. My satellite radio got zero reception. It was working perfectly fine, then I parked, went to a store, came out, and it quit working. I got home, restarted the car, and it worked fine. Odd!
     
  8. Paradox

    Paradox Prius Enthusiast / Moderator
    Staff Member

    Joined:
    Sep 22, 2005
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    8,591
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    Location:
    USA
    Vehicle:
    2014 Prius v wagon
    Model:
    Five

    My XM sometimes cuts in and out in and out in and out etc after starting the car. If I turn the car off and then on again the XM works fine... Weird and another reason I am seriously considering not renewing the XM. I self installed Sirius in my 2006 with the stock thin magnetic antenna that comes with the radio and neve rever had a problem... Between billing of Sirius and XM still not being merged together and the XM just not working/sounding good I think XM may not be getting my business.
     
  9. barbaram

    barbaram Active Member

    Joined:
    Jan 24, 2006
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    9
    Location:
    Trenton, NJ
    Vehicle:
    2010 Prius
    Model:
    IV
    I guess I don't care because I'm not going to subscribe. i have a lot of drop out spots. I have a ton of CD's. Why should I spend the $$$????
     
  10. urlyadoptr

    urlyadoptr New Member

    Joined:
    Aug 9, 2009
    69
    5
    0
    Location:
    Plymouth, MA
    Vehicle:
    2010 Prius
    Model:
    III
    I've had my III for 5 days now, and I'm really happy with my XM reception in SE Mass. It does cut out when I get onto the side roads with "tree canopies" but the same thing always happened with my portable Sirius receiver. I think the sound quality is pretty good, considering they compress the living daylights out of the signal (all those channels are beamed to you via 1 datastream). I'm also not experiencing the FM reception problems others have posted. I wonder if there was a defective batch of antennae or something?
     
  11. Stevemrecs

    Stevemrecs New Member

    Joined:
    Aug 8, 2009
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    Location:
    Wisconsin
    Vehicle:
    2010 Prius
    Model:
    II
    Took my 2010 Prius II in to the Toyota dealer to have them look into the signal problems. My complaint was, and is, that my other car with an after market XM radio gets much better reception with few dropouts. They ran the diagnostics three times and it is working as designed. They contacted Toyota Tech Assistance, who instructed to take it to a spot with a known poor reception and swap the factory antenna with an after market antenna. That's more than I'm likely to get involved until I do more testing. I am responding directly to Toyota asking that they resolve the issue and recommend a verified solution. I will probably at least make notes of suspect locations and try to duplicate them, first with the Prius, then with my other vehicle. I'm not 100% convinced at this time that the Prius cuts out every time at the same place. Can anyone verify this?
     
  12. Paradox

    Paradox Prius Enthusiast / Moderator
    Staff Member

    Joined:
    Sep 22, 2005
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    Location:
    USA
    Vehicle:
    2014 Prius v wagon
    Model:
    Five

    Driving into work every morning, my XM cuts out at the exact same spots every day. BUT, when I had aftermarket Sirius in my 2006 that I installed myself it NEVER cut at out all the spots my stock xm does in my 2010. Unfortunately, it will not matter much longer since XM will not be getting my money due to their practice of passing a $2 a month fee onto me...
     
    1 person likes this.
  13. radioprius1

    radioprius1 Climate Conspirisist

    Joined:
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    Location:
    Iceland
    Vehicle:
    2010 Prius
    Model:
    II
    My XM cuts out if a butterfly flies over my car
     
  14. Mt View

    Mt View Member

    Joined:
    May 7, 2005
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    Location:
    Pine, CO
    Vehicle:
    2010 Prius
    Model:
    IV
    I've had my IV for almost 2 months and never lost my XM signal.
     
  15. radioprius1

    radioprius1 Climate Conspirisist

    Joined:
    Aug 13, 2009
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    Location:
    Iceland
    Vehicle:
    2010 Prius
    Model:
    II
    I lose my sat signal under trees, overpasses, drive throughs, etc. It's definitely the Prius' antenna. I had a add on kit in a previous vehicle and almost never lost signal. The signal was so good I was convinced my XM radio had a buffer built into it.
     
  16. rachaelseven

    rachaelseven New Member

    Joined:
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    Location:
    Adams, MA
    Vehicle:
    2010 Prius
    Model:
    IV
    +1 Same here. And XM radios (at least the RoadyXT I used to have) DO have a buffer built into them, afaik. I've been wondering in fact, if that isn't the issue with the Gen III XM... not so much weak reception as a small buffer causing any tiny interruption to come through.
     
  17. radioprius1

    radioprius1 Climate Conspirisist

    Joined:
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    Location:
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    Vehicle:
    2010 Prius
    Model:
    II
    Ahh well that explains it! Thank you for the info about the buffer. That probably is what the problem is with the Prius! So the real fix would be they would have to make a new unit with buffering capability. Yikes!
     
  18. buzzard767

    buzzard767 New Member

    Joined:
    Aug 11, 2009
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    Location:
    Naples, FL & Wausau, WI
    Vehicle:
    2010 Prius
    Model:
    III
    "Borrowed" from another forum ---

    the xm signal is sent three times at different times first one sat then 5 seconds later the other sat and then the terrestrial signal. If you get any one of the three feeds or a mix of all of them you will have a continuous signal. If you are losing it under an overpass that means you are only getting one signal. This will happen often if the antenna is mounted in the car since the frame of the car likely blocks one satellite. So it sounds like your car is not getting both sats if you lose signal under an overpass unless there are other blockages at the same time such as a buildings shadow. The other thing that can happen is if the overpasses are spaced just right and your speed is just right you might get the perfect storm where your antenna misses both sats and terrestrial signal is not there or blocked. Most XM listeners can drive around all day and not be affected by overpasses, that's why I suspect you have a faulty installation
     
  19. LoraJ

    LoraJ Active Member

    Joined:
    Jul 4, 2009
    507
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    Location:
    NJ
    Vehicle:
    2018 Prius Prime
    Model:
    Prime Plus
    The XM has been great during our commute. We were in a parking garage today and the signal never went out. It used to with Sirius in the same garage. Must be the repeaters.
     
  20. Salsawonder

    Salsawonder New Member

    Joined:
    Nov 28, 2005
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    Location:
    La Mesa California
    Vehicle:
    2010 Prius
    Model:
    IV
    Like others here the XM signal cuts out in the same spots all the time. I will not be signing up for more. I purchased a Sansa Fuse and loaded it with my own music plus purchasing the pre-loaded "slot radio" card(s)....I only have "Rock" right now but it is a great alternative to XM. I only want music, not Howard Stern so there is no great need for me to keep XM.