ANOTHER 12 VOLT BATTERY PROBLEM--HELP

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by jdfoster, May 23, 2005.

  1. jdfoster

    jdfoster New Member

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    Well I thought is was just a problem with our Prius. Ours has went dead twice now. The dealer we bought the car is 110 miles away. When I called him the first time I got the story of the rear hatch being left open. When we jumped the battery there was not a light on any where. The car ran fine for about two weeks. My wife is on Dialyse and she went to the hospital after she was done the car would not start. I called the dealer and said it happened again. He said they would have the car towed to the dealer but if the battery checked out Good I would have to pay the tow bill. I called the factory rep and was talked to rudely. She said the dealer has to have the car to check it out. I cant afford a large towing bill or be with out the car for a couple of days and then try to find a ride to pick up the car. I don't see Toyotas faith on this problem. Our car is a 2005 with a package #6. We currenty have about 1200 miles on the car. Any Ideas would be a great help. Thanks Jim and Donna
     
    #1 jdfoster, May 23, 2005
  2. Tideland Prius

    Tideland Prius Moderator of the North
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    Incident #4.
     
    #2 Tideland Prius, May 23, 2005
  3. IsrAmeriPrius

    IsrAmeriPrius Progressive Member

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    Are you sure? They have double posted this message.
     
    #3 IsrAmeriPrius, May 23, 2005
  4. gschoen

    gschoen Member

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    Aren't they saying if something is wrong with your car, the tow is covered. If the problem is your fault (you left a hatch open, light on, etc.), the battery is fine (other than being dead), and just needs a jump start, you will be responsible for the cost.

    If that's the case, I think I'm missing the issue here. What do you want Toyota to do for you? They don't make house calls any more than your family doctor does, unfortunately. Both mechanics and doctors rely on lots of tools and big machines that aren't very portable.
     
    #4 gschoen, May 23, 2005
  5. jdfoster

    jdfoster New Member

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    No they didnt say the tow would be covered. I have checked to see if something was left on both times and found nothing. I expect to be treated with a little respect and yes I understand they need the car. But they could offer a loaner car or offer to bring it back. The first time this happened we only had 300 plus miles on it. Are there any checks I could do so I dont have to have a " House call "
     
    #5 jdfoster, May 24, 2005
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