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Has anyone had contact with Coastale Tech lately?

Discussion in 'Gen 2 Prius Main Forum' started by addison1062, Mar 22, 2005.

  1. addison1062

    addison1062 New Member

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    Has anyone had contact with Coastale Tech lately? I have been trying to get in touch with them to ask about the Viewtech, but my emails have gone unanswered and the phone number just rings.
     
    #1 addison1062, Mar 22, 2005
  2. Greyskye

    Greyskye New Member

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    Not I. I sent a pre-order for the Navigation system mod 3 or 4 weeks ago, and haven't had any kind of a confirmation at all. :?:
     
    #2 Greyskye, Mar 22, 2005
  3. kkister1492

    kkister1492 New Member

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    Same here....
     
    #3 kkister1492, Mar 22, 2005
  4. maddmaxx

    maddmaxx New Member

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    I bought an XM kit from them about 1 1/2 weeks ago. they responded quickly and shipped quickly.

    jeff
     
    #4 maddmaxx, Mar 22, 2005
  5. hdrygas

    hdrygas New Member

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    I sent them an email last week about an overdue order and got a prompt response and the package is on the way. The Nav and the View are not there as far as I can tell so that may be part of the problem. I get the impression they are a very small family operation that are suffering from growing pains. Every contact I have had suggests they are really trying and care about the customers. Support them through this. Those of you who have business experience, well you might help them. We need these folks. Who else is helping us make this car "all it can be" :lol:
     
    #5 hdrygas, Mar 22, 2005
  6. Tideland Prius

    Tideland Prius Moderator of the North
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    I've sent an e-mail regarding shipping on the 19th. Haven't heard from then yet. Do you guys suggest I wait or resend the letter?
     
    #6 Tideland Prius, Mar 22, 2005
  7. DaveinOlyWA

    DaveinOlyWA 3rd Time was Solariffic!!

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    i would try another e-mail. the least you should get is confirmation that they have received your request.

    if that doesnt elicit a response in 3 days time, i would give them a call
     
    #7 DaveinOlyWA, Mar 23, 2005
  8. addison1062

    addison1062 New Member

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    I understand that they may be a small operation and I would like to support them how I can. I just wanted to make sure they hadn't closed their doors or stopped manufacturing their cool stuff. That viewtech is pivotal to my interior upgrades!
     
    #8 addison1062, Mar 23, 2005
  9. tuck14

    tuck14 New Member

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    I received an email from them today saying that my order had shipped.
     
    #9 tuck14, Mar 23, 2005
  10. Greyskye

    Greyskye New Member

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    <div class='quotetop'>QUOTE(Greyskye\";p=\"74695)</div>
    I just sent off an email inquery on my order, and received an email confirmation within an hour that they do indeed have my order.
     
    #10 Greyskye, Mar 24, 2005
  11. efusco

    efusco Moderator Emeritus
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    <div class='quotetop'>QUOTE(tuck14\";p=\"75209)</div>
    Tuck,
    That's cool, what did you order...was it the Viewtech or Nav mod?
     
    #11 efusco, Mar 24, 2005
  12. Tideland Prius

    Tideland Prius Moderator of the North
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    Well I resent the letter yesterday like Dave suggested. I haven't received a confirmation yet but I will wait the 3 or so days.
     
    #12 Tideland Prius, Mar 24, 2005
  13. dwp-wa

    dwp-wa New Member

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    I ordered an auto door lock several days ago, and asked for more information about the XM radio. I have not heard from them, even after I send them a working email address, since my hosting service just shut me down, because too many spammers were using my domains in their return email addresses.


    I just checked my VISA account. Coastaltech just charged me for the auto door lock, but still no word.
     
    #13 dwp-wa, Mar 25, 2005
  14. Tideland Prius

    Tideland Prius Moderator of the North
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    so it appears they are doing orders only and not replying e-mails then? Darn it.
     
    #14 Tideland Prius, Mar 25, 2005
  15. DaveinOlyWA

    DaveinOlyWA 3rd Time was Solariffic!!

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    it is possible that Coastal Tech might be considered as spam if they are not in your contacts list.
     
    #15 DaveinOlyWA, Mar 26, 2005
  16. guyboston

    guyboston New Member

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    He may be taking a vacation - I talked to him last week, he was very helpful and I ended up ordering a EV mod online. Havn't heard from him, but my card hasn't been charged yet, so I suspect that he is just away.
     
    #16 guyboston, Mar 26, 2005
  17. mtc1234

    mtc1234 New Member

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    I emailed an inquiry last week and got a response a few days later from "Kelley". It was a simple matter. They responded. I've never ordered anything from them (yet).

    mtc
     
    #17 mtc1234, Mar 26, 2005
  18. Tideland Prius

    Tideland Prius Moderator of the North
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    What's your greeting? I had "Hi Dave, " Should I have just written a simple "hi" then my letter without addressing to anyone specifically?
     
    #18 Tideland Prius, Mar 26, 2005
  19. KTPhil

    KTPhil Active Member

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    I ordered a bra and nav kit a month ago, and got an immediate email acknowledgement, and a question about shipping. I read here they are busy so I haven't followed up. I'm not worried (yet). I'd rather they not rush the work!
     
    #19 KTPhil, Mar 26, 2005
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