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Apple = Crapple

Discussion in 'Fred's House of Pancakes' started by boulder_bum, Sep 15, 2007.

  1. boulder_bum

    boulder_bum Senior Member

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    I've always insisted that while Apple has style and great UI, they really don't understand business programming and, well, I'm convinced that their development teams just suck.

    Apple software doesn't work well with Windows (despite what the Apple fanboys say), iTunes still doesn't work for Vista 64 bit, though they've had about nine months to correct the problem not counting the beta and CTP time, the iPhone doesn't handle direct push so it's worthless as a business phone for the lack of Exchange Server compatibility (no email for some businesses) and now...

    I had a $50 iTunes gift card I got at Costco (for only $45!). I figured it was a good deal and I'd use it eventually (why not save 10%) so I bought it and went home to register it. Well, I tried registerring it about 5 times before I stopped getting connection errors and now that it took, it erased my $11.84 of existing store credit! Arggg!

    You'd think that Apple's development team would have some concept of transaction processing after a decade of running the iTunes store. What a bunch of talentless developers!
     
  2. PapayaMom

    PapayaMom New Member

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    I think it's just your PC fighting my beloved Apple - it's the PC's fault!

    I can't imagine anything wrong with my beloved Apple :lol:

    Sorry it's bothering you though....
     
  3. boulder_bum

    boulder_bum Senior Member

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    <div class='quotetop'>QUOTE(Papaya Mom @ Sep 15 2007, 10:05 PM) [snapback]513201[/snapback]</div>
    Ironically, that's the excuse Apple used when they shipped a cargo of iPods with viruses on them. "It was our manufacturer's PC's fault!" Nevermind that proper programming would have never allowed a PC virus to infiltrate the iPod.

    The thing of it is that the iTunes store is screwing up and losing my money (no matter which computer I browse from). Even if the Windows interface errored (which it does), their databases need to reliably track a person's money. That part of the system has nothing to do with Windows and it really needs to be fault tolerant.
     
  4. madler

    madler Member

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    Um, why are you telling us? Call Apple.
     
  5. Screaming Red

    Screaming Red Two Pri Wannabe

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    BB, it's the universe telling you.....

    you need an IMac!


    Apple not equal crapple
     
  6. Sufferin' Prius Envy

    Sufferin' Prius Envy Platinum Member

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    Vista = Fista . . .

    . . . What I would like to throw at the programmers of the software which came preloaded on my new laptop. <_<

    [wait till SP2, because only one service pack isn't going to fix this POS]
     
  7. hyo silver

    hyo silver Awaaaaay

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    Vista's notorious for not working with lots of things, like PCs for instance. How can you be sure this is Apple's fault? And you're starting an online rant over $12??
     
  8. slair

    slair Ubër Senior Member

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    Why would apple make its software work on PC? They are rival competitors. Thats like saying "I bought some wheels off of a Hummer, but they wont work on my prius! Its Hummer's fault!!"

    please...
     
  9. vtie

    vtie New Member

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    <div class='quotetop'>QUOTE(Slair @ Sep 16 2007, 08:39 PM) [snapback]513361[/snapback]</div>
    They have done it in the past, and are doing it more and more. Very recently, they released a version of the Safari browser for PC.

    As far as iTunes is concerned, this appeals to all computer users. Why would they restrict their most successful product (the iPod) to less than 10% of the potential market? That wouldn't make any sense from a commercial perspective.

    I have been using iTunes for years on my PC, and I consider it a fine piece of software. It's an excellent way for Apple to showcase the user-friendlyness of their products to PC users, potentially generating a lot of new customers for their computers.

    <div class='quotetop'>QUOTE(hyo silver @ Sep 16 2007, 05:20 PM) [snapback]513305[/snapback]</div>
    There is even a large amount of Microsoft software that doesn't work (well) on Vista. A real shame. But, in most cases, the problem is that this software isn't prepared for the new, strict UAC model.
     
  10. hampdenwireless

    hampdenwireless Active Member

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    I use both OSX and Windows. Apples seem to be far more reliable and fault tolerant then PC's. OSX can run for weeks on my macbook but windows seems to crash after a day or two. None of the apple hardware I have owned personally in the past five years has broken and none of the PC's that I have owned have broken except from extreme abuse. I have never ran an anti virus on any of my macs and because I dont need to the speed is much greater on my macs. The required anti virus on my PC's has caused many software scew ups that I have not had to deal with on my macs.

    I have also used Itunes without any failures and even tried it on vista and it worked though vista was so slow I had to wipe it and reload xp.

    The only apple problem I have had in recent memory is Safari for Windows. That was a failure! All kinds of errors and slower speed then IE. Exactly the opposite of what Apple advertised. The only think I can say is it was free, I uninstalled it and continue to use firefox.
     
  11. FourOhFour

    FourOhFour Member

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    <div class='quotetop'>QUOTE(Boulder Bum @ Sep 16 2007, 12:37 AM) [snapback]513206[/snapback]</div>
    Wait... what? The iPod acts as a hard drive when connected to a computer. Are you saying the iPod should have a built-in virus scanner to scan anything copied onto it? How would the virus scanner update itself?

    While Apple may take some blame for picking a lousy manufacturer or not catching the virus thing sooner... but their programmers are certainly not at fault.
     
  12. n8kwx

    n8kwx Member

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    From what I hear a LOT more than just iTunes doesn't work properly under Vista, much less under the 64bit version (which probably 0.0001% of people are using).

    I have a friend that works for a large well known developer. According to my friend, Microsoft's own development tools aren't 100% "Vista" ready yet! :p


    It is my understanding that a lot of companies (Dell, Microsoft and yes even Apple) use "other" companies server tools (such as SAP, Oracle, etc...) So your gift card problem may not even be Apple's fault.
     
  13. boulder_bum

    boulder_bum Senior Member

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    <div class='quotetop'>QUOTE(hyo silver @ Sep 16 2007, 09:20 AM) [snapback]513305[/snapback]</div>
    I'm a software engineer who is very anal about quality and elegance. I also despise any company who wastes my time with poor quality/customer service and mistakes that take a lot of effort on my part for them to finally correct.

    Also, the reason it's absolutely Apple's fault is because an error in an interface shouldn't cause monetary losses in a transaction. It's like a bank telling a customer it's their fault their savings were depleted because they used Firefox to browse the bank website (which was really designed for IE). The interface has nothing to do with the responsibility to maintain the integrity of an account.

    <div class='quotetop'>QUOTE(Slair @ Sep 16 2007, 12:39 PM) [snapback]513361[/snapback]</div>
    Apple, in my view, isn't really a computer company anymore. Their future is in digital entertainment, and while they've managed to cross-pollinate their computer sales, the reality is that iTunes/iPods/iPhones ARE their primary products and they need to make sure their products work.

    <div class='quotetop'>QUOTE(FourOhFour @ Sep 16 2007, 04:36 PM) [snapback]513409[/snapback]</div>
    That's like having a PC connected to the internet (which is just a giant network) and saying that the PC shouldn't be responsible for its security, the internet should!

    In software engineering, you follow certain security principles like the principle of least privilage, and treating all input as evil. The compromise of a system means that you trusted an external actor too much and, yes, securing the system is the responsiblity of the architects who designed the iPod's OS.

    <div class='quotetop'>QUOTE(Sufferin' Prius Envy @ Sep 16 2007, 01:02 AM) [snapback]513238[/snapback]</div>
    I actually have a similar rant against Vista, but the time has passed for that. :)
     
  14. Godiva

    Godiva AmeriKan Citizen

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    You're blaming Apple because it doesn't work with Vista.

    How far would I get blaming Microsoft for not working with my Mac? (BTW I.E. hasn't supported Mac for years.)
     
  15. FourOhFour

    FourOhFour Member

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    <div class='quotetop'>QUOTE(Boulder Bum @ Sep 16 2007, 10:29 PM) [snapback]513483[/snapback]</div>
    No it isn't. The PC should be responsible for what it executes. The iPod should be responsible for what it executes. The iPod didn't run the viral code, the PC did.

    Then why doesn't your computer's hard drive protect against viruses? I don't know that the iPod's OS is really running when it is connected to a computer. The iPod's OS was not compromised. The iPod did not run the virus. The iPod did act as a simple hard drive when connected to the computer, and a compromised computer did copy a virus onto the iPod. Which, later, an insufficiently secured computer could copy off and run. The iPod itself never ran anything.

    In fact, I think the iPod did follow those security principles. It allows the user to use it as a general purpose hard drive (like your standard USB thumb drive) - a feature that is much used, by the way. It, however, never trusts the data in that section of the hard drive for much of anything. (It'll display vcards if placed in the right spot, as I recall, and that's about it) So sure, it's treating that input as evil and untrustworthy. Later, another computer trusted the input from the iPod and executed code. Still don't see how that's the iPod's fault or really preventable by the iPod.
     
  16. boulder_bum

    boulder_bum Senior Member

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    <div class='quotetop'>QUOTE(Godiva @ Sep 16 2007, 08:52 PM) [snapback]513491[/snapback]</div>
    The difference is that iTunes IS the Apple product. Again, I think it's incorrect to think of Apple as a computer manufacturer anymore. They're incresingly a vendor of digital entertainment so it's vital that their digital entertainment software works.

    <div class='quotetop'>QUOTE(FourOhFour @ Sep 16 2007, 08:59 PM) [snapback]513495[/snapback]</div>
    If the iPod were simply a hard drive, I'd agree, but it's not. The iPod is a device with a layer of software/firmware to control its operation. If the device can receive and propegate viruses, then its that devices responsibility to fix the problem. Period. If it doesn't then that's a design flaw.

    I'd hold my smartphone (and the iPhone) up to the same standards.

    <div class='quotetop'>QUOTE(FourOhFour @ Sep 16 2007, 08:59 PM) [snapback]513495[/snapback]</div>
    It's the responsibility of the software layer on top of my hard drive (my OS & utilities) to guard against attack. For instance, public websites viewed through IE cannot write to my disk or run arbitrary code on my computer as a matter of OS security policy. It's relegated to the "Internet Zone" which defines a very limited set of permissions. In Windows .NET programming, you have a related concept with "ApplicationDomains" and "Zones" which restrict the power of a running process to make sure, for example, that a low-privilaged program or plug-in can't read registry keys.

    Apple, for their part, should have designed their device to limit the damage of outside actors to exploit their device, and they should have had tighter quality control besides to better contain the virus.
     
  17. vtie

    vtie New Member

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    <div class='quotetop'>QUOTE(n8kwx @ Sep 17 2007, 04:02 AM) [snapback]513476[/snapback]</div>
    I can confirm that. Visual Studio isn't 100% ready for Vista right now. You can use it, but it doesn't work very well with the new UAC, and doesn't support all the new Vista features (like e.g. embedding a Vista-style icon in your program)

    <div class='quotetop'>QUOTE(n8kwx @ Sep 17 2007, 04:02 AM) [snapback]513476[/snapback]</div>
    True, but as a consumer, I reserve myself the right to blame the problem to the company that is offering me the service. It's their problem, regardless of how they implemented it.


    <div class='quotetop'>QUOTE(Godiva @ Sep 17 2007, 04:52 AM) [snapback]513491[/snapback]</div>
    Microsoft has developed a lot of software for the Mac, including Word. But that remark is pointless anyway. The point is that Apple explicitly supports iTunes for PC's with XP and Vista. That's their choice, but if they do it, they should do it right. No one forces a company to support a certain platform.


    <div class='quotetop'>QUOTE(FourOhFour @ Sep 17 2007, 04:59 AM) [snapback]513495[/snapback]</div>
    Now that's a very lame point. If I, as a software manufacturer, ship CD's with a virus on them, can I use the same excuse? After all, the CD doesn't run the virus, it is the computer of my customer that does it.

    <div class='quotetop'>QUOTE(FourOhFour @ Sep 17 2007, 04:59 AM) [snapback]513495[/snapback]</div>
    Of course it's not the iPods fault, it was Apple's fault. When they shipped iPods with viruses on them, their product quality control obviously failed. And, as a consumer, I don't care whether this was done by a 3rd party manufacturer or not. I buy a product from Apple and it's their responsibility to get it right. That is what QC is all about.
    And the argument that it's MS's fault because their OS is very prone to viruses is even more lame. If Apple doesn't like Windows, all they have to do is stay away from it. No one forces them to make products for PC's. But, if they chose to do so in order to offer their fine products to >90% of the market, then they should do it right. Thousands of manufacturers have been able to ship virus-free PC software and hardware for the last 15 years, so why shouldn't they be able to do it?
     
  18. priusenvy

    priusenvy Senior Member

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    <div class='quotetop'>QUOTE(vtie @ Sep 17 2007, 12:40 AM) [snapback]513579[/snapback]</div>
    Well stated. It was Apple's fault that their Gold Master image for the iPod was contaminated with a PC virus; they should have caught it.

    However, if a user manages to copy a virus onto their iPod, and then that virus later infects a PC, I don't hold Apple responsible for that. The hard drive analogy applies there, IMHO.
     
  19. FourOhFour

    FourOhFour Member

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    <div class='quotetop'>QUOTE(priusenvy @ Sep 17 2007, 04:18 AM) [snapback]513584[/snapback]</div>
    Oh, sure, but I don't believe the gold master image was contaminated. As I recall, it was a PC (used for quality control, maybe? I don't remember) at the manufacturer (which isn't Apple) that was infected and contaminated all iPods that were connected to it.

    If the GM image was contaminated, that would certainly be Apple's fault.

     
  20. iDonna

    iDonna Junior Member

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    <div class='quotetop'>QUOTE(Boulder Bum @ Sep 16 2007, 10:29 PM) [snapback]513483[/snapback]</div>

    And you typed this from a PeeCee running Windows?

    LOL. Now that's funny.

    -D