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Problems pumping gas

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by AOV, Aug 13, 2007.

  1. hobbit

    hobbit Senior Member

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    Putting the nozzle only partially in will make the problem WORSE.
    That little hole on the bottom of the nozzle is designed to sense
    backpressure from the fillup completing, and if you've got it jammed
    against the rubber collar it can't do its job.
    .
    _H*
     
  2. Neicy

    Neicy Member

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    I guess I have been lucky but I have not had a problem yet. As Hobbit says, I put the nozzle all the way in that it can go. I then put the heel of my hand on the top of the handle, facing away from the car watching the pump while squeezing enough to get a moderately fast rate, and sort of leaning on the pump handle pressing it downward. When it clicks off I will only go to the next quarter to even out the amount. Why it works for me I do not know - but it does. I DID have a problem with my Corolla clicking off when I went to a full-serve station and they would set it on fast. Happened regularly with that car.
     
  3. AOV

    AOV New Member

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    I have managed to use up most of my gas, down to almost 1/4...that means I can take the car in to the dealership this Monday morning. They wanted the tank to be 1/4 full to check out the problem. Its good to know that there are others with the same problems, something to mention to my dealership as well. When I brought my car in, a week ago, they said that I was the only one that mentioned this problem.
    So, all of you that have posted here, and those who have not....call your dealership and complain. This is a problem, and it has to get fixed.
     
  4. jackovalltrades

    jackovalltrades New Member

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    update... after this problem occurring repeatedly during the last 2 fillups I got down to 2 pips yesterday. I stopped and filled up this time without a problem. Will continue to monitor and if it occurs again I will take it into the dealer. I agree with a previous post that this is definitely a safety issue.
     
  5. AOV

    AOV New Member

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    PROBLEM RESOLVED.....

    The technician at the dealership "RESET THE COMBO METER FUEL GAUGE" (Combo meaning combination).
    That is all it took. Now can someone do it themselves without going to the dealer? I don't know, but then I guess there is always someone out there who can.
    My clock as well got reset, so I had to fix that, and also I was monitoring my mpg's and the mileage driven on the screen...that got reset as well in the process. Small price to pay to be able once again to fill up at a gas station without a problem, as I did already. :) :) :)
     
  6. Silver Surfer

    Silver Surfer Junior Member

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    <div class='quotetop'>QUOTE(AOV @ Aug 20 2007, 10:23 AM) [snapback]499104[/snapback]</div>
    What exactly is this "Combo Meter Fuel Gauge"? Did they explain it to you?
     
  7. AOV

    AOV New Member

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    Obviously, it had something to do with resetting the computer back to "default", I had my back-up beep turned off and that was back on, I also disengaged both seat belt beeps, that too was back on, so I had to re-do everything once again.
     
  8. Wrightgal

    Wrightgal Junior Member

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    <div class='quotetop'>QUOTE(AOV @ Aug 20 2007, 10:23 AM) [snapback]499104[/snapback]</div>
    Please post back after filling up several times (that may take awhile ;o)) to see if the issue is really resolved. My Prius has done this but not consistently. Next time it happens I will try pulling the nozzle a little futher out to see if that helps. I may be wrong but I am assuming that each bar on the fuel guage is about 1 gallon so I generally have a close guess as to how much fuel I need to pump (seeing as how the shut-off doesn't work when nozzle is pulled out too far). Keep posting on this issue.
     
  9. AOV

    AOV New Member

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    <div class='quotetop'>QUOTE(MichelleC @ Aug 22 2007, 09:41 AM) [snapback]500234[/snapback]</div>
    May I suggest that you take the car to the dealer as well.
    Interesting that you said that it "might take awhile", just because when I did fill up that time right after the technician reset the computer, and all was supposedly fixed...I noticed that I traveled about 80 miles when the first bar disappeared, that means to me...I was not really filled to the top. I usually travel over 100 miles before I go down a bar, yet the pump clicked off. Hmm....
    Will update the post after my next visit to the gas station.
     
  10. AOV

    AOV New Member

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    Filled up after being down half a tank...no problem, did not seem to click off prematurely. Maybe the problem has been fixed after all. :)
     
  11. robinalexis

    robinalexis New Member

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    :eek: So, how do we fix the problem?
     
  12. dareniott

    dareniott New Member

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    Uhm... My dealer actually told me about this. I have also heard from several other people who I know that have Prii that their dealer told them the same. What I was told was that from the fill valve before the fuel bladder their is a baffle or valve that must open for gas to flow into the bladder. If you immediately dump gas into the tank and the baffle hasn't opened yet the pipe backs up and shuts off the pump. What I and others have been told is to pump slowly (about 1/4 quarter depression of the pump handle) for about 10-15 seconds. This forces the baffle to open and then you may begin fueling at full speed. I have done this since I got my Prius a few months ago and have not had any problems. Also jiggling the pump handle might help, my old car used to shut off occasionally and I would just violently jiggle the handle and it then worked fine.

    I thought mine was broken at first too when I filled it up and it only cost me $32.00. :blink: But, nope it was full. That's just how Prii are I guess, go figure :D
     
  13. AOV

    AOV New Member

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    <div class='quotetop'>QUOTE(r0bizzle @ Aug 27 2007, 10:24 AM) [snapback]502690[/snapback]</div>
    "We" don't, they do.

    The technician at the dealership "RESET THE COMBO METER FUEL GAUGE"
    Everything also goes back into default....had to disengaged the reverse beeping noise again, as well as the seatbelts, the clock was off and so were all the radio station settings. A bit of a hassle, but it seems that resetting the meter fuel gauge helped.
    I have filled up twice since then, without having to make any adjustments in how I pump gas, on how I press the gas nozzle, it did not click off. Being its a 2007, I expect nothing less. :)
     
  14. patsparks

    patsparks An Aussie perspective

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    <div class='quotetop'>QUOTE(dareniott @ Aug 28 2007, 03:27 AM) [snapback]502789[/snapback]</div>
    Yes, I find that a major short coming of the model :D
     
  15. abq sfr

    abq sfr New Member

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    I read this entire thread and don't see what happened to me. I filled up with about a third of a tank left, at Costco where I've fueled since getting my prius (probably only 6 times). It seemed to click off too soon, I backed off the pump and looked into the hole so I could see when the gas came up so I could quit filling. I kept filling slowly while looking in. The gas never came up the filler even after I thought it must be full, so I pulled out the pump and around 3 seconds later gas shot out of the filler like a geyser, must have been half a gallon shot out. I can't think of anything that could cause that. You would think after taking out the nozzle for a few seconds, and never seeing any fuel in the filler, the system would be at equilibrium. Where could the delayed back-pressure come from? Maybe I have a spastic bladder (Prius bladder that is). Also I'm on that same tank, have gone 390 miles and guess gage is at half. I don't think I'm on a 780 mile tank, so looks like the guess gage is really off this time.
     
  16. AOV

    AOV New Member

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    <div class='quotetop'>QUOTE(abq sfr @ Aug 30 2007, 05:00 PM) [snapback]504507[/snapback]</div>
    When I posted in my #1 posting...I mentioned that the gas "bubbled out", I would not have described it as a geyser, yet it was close to it. It seemed that there was so much air in the bladder that it had to come out somewhere, and it did - It was a mess, I was glad that it did not splash on me, and yes...I think about 1/2 gallon came out, at least it seemed that way. The delayed reaction, that happened to you, is interesting.
    I would just wait and see what happens the next time, maybe a visit to the dealer will be in order.
     
  17. jackovalltrades

    jackovalltrades New Member

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    This problem went away for me for a while and it's now back again. My last 2 fill-ups have not exactly been fill-ups. I simply cannot get the tank full. I've been to 2 totally different gas stations and at both the pump kicks off when I know the tank is not full. I waited till I had 2 pips left and at the pump was only able to put in about 2.5 gallons each time. In fact once I'm in and start driving I'll notice that I'm 2 pips down. Typically I can drive almost 120 - 150 miles before 1 pip goes out. With 2 pips out I'm down at least 200 miles or more. That's gotta be about 4 gallons shy of full. At the second station I even tried to pull the nozzle out a bit to see if it would let me continue, no chance.

    I haven't talked to the dealer but another fill or 2 of this and I'll be annoyed enough to do so.
     
  18. jackovalltrades

    jackovalltrades New Member

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    This problem went away for me for a while and it's now back again. My last 2 fill-ups have not exactly been fill-ups. I simply cannot get the tank full. I've been to 2 totally different gas stations and at both the pump kicks off when I know the tank is not full. I waited till I had 2 pips left and at the pump was only able to put in about 2.5 gallons each time. In fact once I'm in and start driving I'll notice that I'm 2 pips down. Typically I can drive almost 120 - 150 miles before 1 pip goes out. With 2 pips out I'm down at least 200 miles or more. That's gotta be about 4 gallons shy of full. At the second station I even tried to pull the nozzle out a bit to see if it would let me continue, no chance.

    I haven't talked to the dealer but another fill or 2 of this and I'll be annoyed enough to do so.
     
  19. tlmkr7

    tlmkr7 New Member

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    I have an '07 Prius and have had the same problem once. It was a very hot day and the tank was about 1/2 gone. As I was filling it, the pump kept shutting off before the tank was full. After I was able to dribble in the 5-6 gallons I knew it would take to fill it, I started to remove the filler pipe and the gas gushed out of the tank neck and down the side of the car. When I got home from my trip, I called my dealer and talked to a service tech. His take on the problem was: On my car, there is no fuel "tank", instead it has a flexible bladder much like a fuel tank on a race car. The car relies on the pump pressure to "expand" the bladder and allow the fuel to enter. MOST pumps are set to "kick off" at a back pressure that is far too low to fill the bladder. The pumps are set this way, for safety reasons, due to most gas stations being self-service. To correct this problem and overcome the light shutoff, when filling your "tank" push down on the pump nozzle slightly to create an air gap between the nozzle neck and the filler hole in the tank opening. This will allow the air to escape faster and overcome the kickoff sensor. I do this now and never have had the problem again.
     
  20. kliffee

    kliffee Junior Member

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    yep. i have been driving my '07 prius since FEB of '07 and i have had this problem since then. it is intermittent and is complicated by the bladder. it is possible to fill the tank up too full - but it doesn't start overflowing until after the pumping has stopped. apparently the bladder contracts with the cold gas. (i live in fairbanks, alaska.) i just made an appointment to have it checked out but the service manager insisted that this is not a common problem. i have a bunch of friends here in fairbanks with '07 prius's and i'm gonna ask them about it next. oh yeah! i have had luck with a crazy procedure in which i stop pumping gas, get in the car and turn it on, then turn it off again, then restart the pumping.