Dianne, I found this quote concerning the "new" ordering system for the Lexus hybrid. Any hope for wannabe owners that the 2005 Prius or the Highlander will be done similarly??? I sure hope so, because I know it would make your life/job MUCH easier!! ----------- "It's imperative we provide accurate information to our dealers and their customers regarding the anticipated arrival of these vehicles," said Clements. "We're already planning ahead with the development of a new retail ordering program, and we've started a dedicated customer communication system," he added. The new customer communication system will correspond directly with wait-list customers on at-least a quarterly basis with updated information about their RX 400h order. The retail ordering system will provide Lexus dealers with the ability to assign a customer name to a specific vehicle prior to its production and then track that vehicle throughout the distribution process. This is a first for Lexus and will provide timely updates on the progress of a customer's order and their expected vehicle delivery date. --------------------
Re: Question for Dianne about "new" Lexus hybrid o This part is scary - at least QUARTERLY? Sounds like they are already planning for a huge wait!
Re: Question for Dianne about "new" Lexus hybrid o I heard that the new Highlander Hybrid will use the same computerized system for tracking and ordering. Let's hope they learned from this horrible experience with Prius and will use this on Highlander as well. It's too late to help Prius folks... and they know this. The damage is done there. Dianne
