Hybrid battery replacement options 2012 C 4

All car dealers have to sign contracts with the brands they rep, and one of the most bedrock terms is that they agree to get all the spare parts from the mothership.

If Toyota catches a dealer installing non-Toyota parts they won't have a Toyota sign out front much longer. Those are the stakes.

It's not perfect, but it is a reasonable thing you can take as peace-of-mind.

Additionally, your repair invoice will list a Toyota part number that corresponds to public catalogs listing a new replacement battery, and your new battery will be externally marked with the same part number plus a code number that can be decoded to show the date of manufacture.

 

I have never read that someone got anything but a new oem battery at a dealer except when Toyota was experimenting with rebuilds a few years ago.
But that didn’t last long