2023 Prius Ltd. - Goes to Accessory Mode instead of Ready

Discussion in 'Gen 5 Prius Care, Maintenance and Troubleshooting' started by Corellon, Mar 25, 2024.

  1. Corellon

    Corellon Junior Member

    Joined:
    Feb 4, 2009
    59
    14
    0
    Location:
    Toronto
    Vehicle:
    2023 Prius
    Model:
    Limited AWD-e
    So here's an interesting event that occurred and have wondered if this happened to anyone else.

    Since I purchased the car (June 2023) it's been 50/50 if when I try to start the car for the first time in the day it either goes to Accessory or Ready Mode. I have/had a 2010 Prius and am doing all the standard things (Doors Closed, Break pedal pushed down, start button fully depressed, etc). I had initially chalked this up to some new safety interconnect such as not having the seat belt done, door closed to recently, starting too quickly once getting in, etc as it always* started the 2nd attempt and wasn't consistent on when it occurred or didn't occur.

    That was all until Saturday when I attempted to start the car and again it went into accessory mode again, I turned the car off and back on and it still stayed in accessory mode with the screen saying depress brake pedal (It was fully depressed, I even let go and pressed again between the last 2 attempts) in total I tried to start the car 4 or 5 times before the battery just died on me. I took out a float charger and it showed the battery was at less then 25% charge, no lights were on and no accessories plugged in and it was last driven less then 36 hours before that so I do not understand how essentially the break pump could drain the battery dry in 4-5 attempts.

    I took it to the dealership today for diagnosis but no codes were found, battery was tested in good health and they could find no explanation for the battery draining dry or for it not reliably entering Ready mode.

    Wondering if anyone had any insights or had encountered this or something similar? I see a lot of comments on the 12V battery being a potential issue for a lot of people but not so much on the accessory mode issue (Unless it's related to the fact that the battery is drained too low to get to "ready" but putting it in accessory is enough to get HV system to supplement?)
     
    #1 Corellon, Mar 25, 2024
    Last edited: Mar 25, 2024
  2. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    111,051
    50,540
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    when you step on the brake, do the brake lights come on?

    search for the 12v battery draining threads, there are a couple of them, might be the prime though, i'm not sure
     
  3. Corellon

    Corellon Junior Member

    Joined:
    Feb 4, 2009
    59
    14
    0
    Location:
    Toronto
    Vehicle:
    2023 Prius
    Model:
    Limited AWD-e
    From what I read most of the post were about the Prime in that thread but given that it's not just the charging that is at issue it might be something that affects the non-prime as well but couldn't find any mention of it failing to go into ready mode. Yes the brake lights do go on and the brake pump activates and provides resistance on the peddle when it is depressed prior to starting.
     
    bisco and Approximate Pseudonym like this.
  4. HacksawMark

    HacksawMark Active Member

    Joined:
    Jun 29, 2023
    449
    316
    0
    Location:
    Oregon
    Vehicle:
    2023 Prius Prime
    Model:
    XSE
    My bet is your battery is bad, even if the dealer said it checks out okay.
     
    Approximate Pseudonym likes this.
  5. Approximate Pseudonym

    Joined:
    Feb 8, 2024
    106
    54
    1
    Location:
    Colorado
    Vehicle:
    2024 Prius Prime
    Model:
    XSE Premium
    My understanding is that if it's a bad 12v battery (still to be determined for my case, although I did get a new 12v battery replacement), the battery is the same in the Prime as in the standard Prius models. As far as the failure to enter READY state, that can be a symptom of a low 12v battery, as I experienced that once. On the last failure to start before the 12v battery heads for a terminal loss of charge, the brake pedal may start with pressure, but will quickly lose pressure and loudly shudder – like an ABS trigger, but much stronger and at the early part of the brake pedal travel.

    My charging system in my 2024 Prime has no documented issues (both from my experience and from days of dealership service department testing), so that almost completely rules out the charging system failure that affected a small number of 2023 Primes, but confirms the plausibility of bad 12v batteries out there that should affect Prime and non-Prime models similarly.
     
    GcinFl likes this.
  6. Corellon

    Corellon Junior Member

    Joined:
    Feb 4, 2009
    59
    14
    0
    Location:
    Toronto
    Vehicle:
    2023 Prius
    Model:
    Limited AWD-e
    I suspect the battery as well but the only part that still makes me suspect is that if the battery was bad and it was starting in accessory mode then I don't see it starting the 2nd time into ready mode since accessory mode is not supposed to charge the 12V battery and even the fact of starting would drop the voltage further making the 2nd start unlikely to succeed. I do wonder if it's not perhaps a voltage issue but a load issue where the battery can no output enough current as opposed to voltage but a load test should show that too.
     
  7. Jay Edelman

    Jay Edelman Junior Member

    Joined:
    Jul 13, 2023
    7
    6
    0
    Location:
    Monterey
    Vehicle:
    2023 Prius Prime
    Model:
    XSE
     
  8. Jay Edelman

    Jay Edelman Junior Member

    Joined:
    Jul 13, 2023
    7
    6
    0
    Location:
    Monterey
    Vehicle:
    2023 Prius Prime
    Model:
    XSE
    You may find this interesting. I own a 2023 Prius Prime XSE. Last year I went on vacation for 13 days and returned to a dead battery. I didn't think that a 13 day/night hiatus in the early summer should result in a flat out dead battery, so I took it into the dealership. They ran some tests and told me everything was perfectly fine, and that I shouldn't expect the battery to maintain charge for that length of time (which I find to be completely ridiculous and totally unreasonable).

    In any case I left with nothing done to the car. Then about 6 months later the battery went dead on me again when the overnight temperature dipped to 40 degrees. This time I called the service manager and told him they were to keep the car as long as needed to figure out what was wrong, and that I didn't want it back until the problem was fixed and the 12V battery was replaced. He was very noncommittal on the last point. The dealership kept the car for 4 days while they ran tests under the supervision of Toyota regional. (They gave me a loaner). The final result was they claimed there was a software bug that kept the computer trying to ping Toyota's servers that was causing the problem. They advised me to delete the app on my phone and install the newest update because otherwise the same defective software would run again (which is odd because I had deleted the app once the free service expired months earlier). They also replaced the 12V battery. I am dubious that this has actually resolved the problem, but I'll know in the next six months.

    Assuming that what they told me was true then Toyota should issue a recall notice for every single car made when mine was. They haven't, which I find a bit concerning and puzzling. In any case, it pays to be very insistent with the dealer and Toyota that such problems are neither 'normal' nor acceptable, but rather design defects that absolutely must be resolved by them.
     
    Bill Norton likes this.
  9. Bill Norton

    Bill Norton Senior Member

    Joined:
    Dec 15, 2012
    2,031
    689
    0
    Location:
    MONW, Ks.
    Vehicle:
    2010 Prius
    Model:
    Five
    Fight the good fight Brother!

    "Oh, your phone's old app is allowing the car to run the battery down to DEAD.", (which, btw, is very harmful to any lead acid battery. )
    What a strange thing to have a dealership tell you. :mad:

    As you said, this should be common knowledge to owners.
    Or better yet, design the car to NEVER run the 12V battery down to DEAD.
    Load Shed, turn off RF receivers at some point to maintain enough power to remain in the battery to boot up the car.
    This is not Rocket Surgery, just a simple SW update.
     
    #9 Bill Norton, Feb 27, 2025 at 8:57 AM
    Last edited: Feb 27, 2025 at 9:35 AM