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Problems with Coastaletech.com?

Discussion in 'Gen 2 Prius Audio and Electronics' started by cyberchino, Jan 12, 2007.

  1. cyberchino

    cyberchino New Member

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    Has anybody found Coastaletech completely unresponsive lately? I placed an order for a Lockpick for my 2006 Prius back in December on the 19th. There have been a series of delays and I still haven't received the product yet event though they charged my credit card in full. Despite 3 emails to their support email address and a message on their machine, I haven't heard a peep.

    For those that have dealt with this company before, is there any advice that you have?

    Thanks.
     
    #1 cyberchino, Jan 12, 2007
  2. aaf709

    aaf709 Ravenpaw of ThunderClan

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    Location:
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    Vehicle:
    2022 Prius Prime
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    Limited
    Be patient. If it's in stock it's generally quick. Unless there's a problem, they won't ding your credit card until your item actually ships.

    I ordered the NAV Override kit (pre Lockpick) and the Auto Lock kit in April '05. I received the Auto Lock in September '05 and the NAV kit in January '06. I ordered the EV kit in February '06 and it arrived about a week later (Florida to California).
     
    #2 aaf709, Jan 12, 2007
  3. justsoup

    justsoup New Member

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    A few days after Christmas, I ordered the Ultimate Lockpick 3 for my 2006 Prius. I received it on January 9th. I'm waiting for some free time to install it. I received an email with the tracking number a couple of days after I placed the order. Absolutely, no problems with them.

    Does anyone have any detailed instructions on the installation with photos perhaps? Or does anyone have a link to some previous topic related to installation of the UL3?

    Thanks in advance!

    Never mind, I just found the link of pictures from Timorman. Excellent pictures! I'll definitely use them as a guide when I perform my install.
     
    #3 justsoup, Jan 12, 2007
  4. RaleighMatt

    RaleighMatt New Member

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    <div class='quotetop'>QUOTE(cyberchino @ Jan 12 2007, 07:04 PM) [snapback]374932[/snapback]</div>

    A better question would be who hasn't found Coastal completely unresponsive, ever? I suggest you do not do business with this "organization". They do NOT respond and have no customer service. I have made it my job to go through Priuschat and make sure any threads that mention them also point to this thread:

    http://priuschat.com/Bad-experience-with-c...ech-t29730.html
     
    #4 RaleighMatt, Feb 20, 2007
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