We have a 2015 V and never got the recall completed

Discussion in 'Prius v Technical Discussion' started by gonegreener, Oct 25, 2024.

  1. gonegreener

    gonegreener New Member

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    Hybrid System may shut down and cause stall. OEM code 20TA10 has anyone had this done and had a problem within 4000 miles? I ask because our friend had it done to his 15 V and about 4000 miles later had a computer problem that cost him out of pocket $ 2750.00 So we have been leary of getting it done since it runs great. Any input would be appreciated thanks What is it that Toyota actually does for this recall?
     
  2. rjparker

    rjparker Tu Humilde Sirviente

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    Depends which tsb you are talking about. The inverter had a software update everyone was encouraged to get to avoid sudden failures. However many got that update and still had a sudden inverter fail which stranded them.

    IF that was the problem, Toyota Corp would have covered the repair free.

    BUT some owners have had the inverter failure and paid the dealer for the repair. The dealer rep you get does not always know about this 15 year extended warranty.

    Again it depends exactly what the repair was.

    IMG_6523.jpeg
     
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  3. gonegreener

    gonegreener New Member

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    20TA10 is the recall notice we received in the mail about a year ago. We were out of state and never got it done. Just wondering if its worthwhile to have it done or if it will actually cause a problem.
     
  4. gonegreener

    gonegreener New Member

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    1 Unrepaired Recallsassociated with this VIN
    Jun 24,2020
    Manufacturer Recall Number20TA10
    NHTSA Recall Number20V369
    Recall StatusRecall Incomplete
    SummaryThe involved vehicles were designed to enter a failsafe driving mode in response to certain hybrid system faults. Toyota has found that in rare situations, the vehicle may not enter a failsafe driving mode as intended.

    Safety RiskIf this occurs, the vehicle could lose power and stall. While power steering and braking would remain operational, a vehicle stall while driving at higher speeds could increase the risk of a crash.

    RemedyAny authorized Toyota dealer will update the software for the hybrid system performed FREE OF CHARGE. For customer satisfaction, if the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced FREE OF CHARGE
     
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  5. Air_Boss

    Air_Boss Senior Member

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    Why would you choose not to get it done?
     
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  6. rjparker

    rjparker Tu Humilde Sirviente

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    It is the inverter fail issue and repairs are still available free - if you know to ask.
     
  7. gonegreener

    gonegreener New Member

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    Because if this came out in 2020 and we have had no problems with it, we have 75k miles and it states that not just any tech they have can do it. Just thinking if it has not failed yet it probably wont...
     
  8. gonegreener

    gonegreener New Member

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    Has there been any issues with a vehicle after they reprogram? Anyone still not get this done? Just thinking if not broken don't fix it mentality..
     
  9. gonegreener

    gonegreener New Member

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    Ok, I took it in this morning and picked up the prius v just now after they said it was ready. they reprogramed the PWR MgMT ECU
     
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  10. rjparker

    rjparker Tu Humilde Sirviente

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    Plenty of fails after reprogramming.
     
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  11. Air_Boss

    Air_Boss Senior Member

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    At the time, circa 2018, that was my concern. Whatever heat cycle damage may have been done would not be rectified by a firmware reflash. And performance could be programmatically degraded by the reflash. Thankfully, no downside to report.
     
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  12. Tim Jones

    Tim Jones Senior Member

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    My Failed after reprogramming at 167,000.......... 1100 miles from home.

    It will fail.....
     
  13. Tim Jones

    Tim Jones Senior Member

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    It can fail at any time....... especially after 100,000miles. They could possible jack with you if it hasn't been updated...when it fails...........
    Your thinking on this is flawed.................................
     
  14. ChapmanF

    ChapmanF Senior Member

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    Since the quoted post (#7), the poster has had (#9) the firmware update.

    If the inverter fails and they try to jack with you, just point them at the right customer service program docs, which clearly cover the failure for 20 years and unlimited mileage.

    So, that means after a failure, you can get the car fixed. It doesn't change that it sucks to have the car fail while you're driving it. Getting it fixed for free comes after the sucky part.

    The idea behind the later power management control ECU reflash was to make the sucky part suck less. The intent is for the car to respond to the failure by going into a limp mode and you can still sort of drive your way out of traffic. Even without that reflash, that's what'll usually happen, but without the reflash, there's still a chance it responds to the failure by shutting the hybrid system OFF. In traffic, that sucks more.
     
  15. douglasjre

    douglasjre Senior Member

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    Had the firmware update at about 250k and the failure at 270k. They replaced the inverter converter assembly free of charge