I have a 2017 Prime advanced. As of a few weeks ago, the remote climate start on the app stopped working. I can still get the app to connect to the car and it correctly updates the mileage and the charging status. I can also start charging via app if it plugged in. However the "Start climate" button is non-responsive. Now that it got quite cold I would like to be able to remote start the heat. I know I can do that via the key fob but at work I have to park some distance away where I can charge for free and that is beyond the fob reach. Is there any fix to this or do I need to bring it to the dealer? Thanks in advance!
I signed up for SafetyConnect last week specifically thinking the climate control worked and nope. Nothing. Same issue you're having where it will let me "set" it, but the Start Climate doesn't work. If you figure it out please post here.
Same issue here. I think the app is broken. It's been getting worse ever since they discontinued the Entune app and switched to the Toyota app.
I have a 2018 prime advanced and have the same issue. The Toyota app has connectivity to the car and displays metrics still, but when you tap remote climate, then make a setting and then tap start nothing happens. The button barely shows it's being pressed at all. I've cleared the cache and reinstalled the app. No luck. I'm sooooo glad I'm paying for a feature that doesn't even work -- especially since it's winter! Running a pixel 7 pro on Android 15 AP4A.241205.013.C1 Toyota app 2.5.7 Anyone with an iPhone that can tell us if it works on that platform or not?
