Hatch garnish loose only at driver's side edge

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by pasadena_commut, Dec 24, 2024 at 1:46 AM.

  1. pasadena_commut

    pasadena_commut Senior Member

    Joined:
    May 2, 2019
    1,784
    532
    0
    Location:
    Southern California
    Vehicle:
    2007 Prius
    Model:
    N/A
    Noticed today that the hatch "garnish" is loose on our 2007, but only at the driver's side edge, and only a little. At that point it can be pulled out a small distance, but everywhere else the garnish is solidly fixed to the hatch. Normally if I saw that symptom on a car part I would guess that there was a loose nut or bolt, but there are many threads here about the garnish actually breaking. Does the plastic breaking start like this, or should I pull the hatch apart and try to tighten the fastener?

    If the plastic is starting to break is this the replacement part people are using:

    (Edit: Aargh. Amazon links never work. Go to Amazon and search for B07M9KGMXD)

    Thanks
     
    #1 pasadena_commut, Dec 24, 2024 at 1:46 AM
    Last edited: Dec 24, 2024 at 1:54 AM
  2. Tombukt2

    Tombukt2 Senior Member

    Joined:
    Nov 29, 2020
    10,691
    1,851
    0
    Location:
    Durham NC
    Vehicle:
    2009 Prius
    Model:
    Base
    The logo you grab to lift hatch ? You're hand pulls the metal piece out of the garnish slowly over time . Remember hard pulled in freezing weather etc . 28 nuc on Amazon in a few colors. . wen I replace I add two small black screws right next to plate lites I've detailed pictures hard to make happen here . Yes inner hatch plastic rips off notice holes behind to access 10 mm nuts . Two clips too . That all generally breaks off hence the replacement part .
     
  3. ChapmanF

    ChapmanF Senior Member

    Joined:
    Mar 30, 2008
    25,093
    16,362
    0
    Location:
    Indiana, USA
    Vehicle:
    2010 Prius
    Model:
    IV
    The garnish is held to the hatch with a couple threaded studs and a couple (few?) clips.

    I have a relative with a broken one. It's cosmetically ok, no visible break, but one of the threaded studs has broken from the molded structure on the back.

    I had a nightmare experience ordering an aftermarket replacement part. Found an eBay seller offering a very appealing version with a metal reinforcement built in. Good price, color matched, what could go wrong?

    First time, they sent me a damaged one. Maybe the damage happened in shipping. Sent it with basically no protection in a flimsy cardboard box. The garnish came to me bent in a sort of V shape, with the reinforcing web on the back all crumpled to match. Went through eBay's multi-step process to send photos of that, waited for the seller to say how to handle it, they actually wanted the now V-shaped one sent back. So I did that.

    What they sent me the second time was an empty box. Fortunately, I didn't discover that, the shipping company did. When I hadn't received it, I looked in the tracking history and the final entry said noticed package was empty. (Even so, eBay's refund process didn't start until I reported that they should look at the final entry of their tracking history.)

    I haven't bothered trying to order one again.

    Last time I looked at it closely, the places where the threaded studs attach are structures molded into the plastic, where it looks like I could cut a small block of nylon or something to fit into the structure and drill/tap it for a little stud, and call it fixed. I think that's what I'll try next time I'm visiting there and the weather is warmer.

    Or HDPE. I think somewhere I've got a little slab of, like, 10 mm thick HDPE that I could carve some little blocks from. That'd be just about right.
     
    #3 ChapmanF, Dec 24, 2024 at 12:00 PM
    Last edited: Dec 24, 2024 at 12:06 PM
  4. pasadena_commut

    pasadena_commut Senior Member

    Joined:
    May 2, 2019
    1,784
    532
    0
    Location:
    Southern California
    Vehicle:
    2007 Prius
    Model:
    N/A
    Thanks.

    Mine is just starting to go. Happened to notice it was loose when I was cleaning the hatch and the left side of the garnish moved but no other part did when I wiped underneath it. Later found that if I pulled out gently on the bottom the garnish bends a little (everywhere) but only on the extreme driver's side does it pull away from the car at all on the top. So I think the plastic around the driver's side bolt is broken, or at least breaking.
     
  5. Hayslayer

    Hayslayer Junior Member

    Joined:
    Nov 6, 2024
    48
    25
    0
    Location:
    USA
    Vehicle:
    2009 Prius
    Model:
    Touring
    You have a chance that it's just the nut backing off. You need to remove the large plastic trim cover that attaches to the inside of the hatch. Lift the hatch, if you have an extra person, have them hold the hatch open. Press the fingers from both hands on the driverside side edge of the plastic cover and pull firmly downward. The trim should pop loose. If no extra person, you may need to use one hand to hold the hatch. Do the same to the other side and then just remove it the rest of the way. The garnish has 4 studs that attach to it. Those studs penetrate through the metal of the hatch and each gets a 10mm hex head nut threaded on. I've found many that are just loose. You'll need a 10mm socket, small extension and a ratchet. Just verify they're snug. If they're already tight, then it's most likely cracked at the backside of the garnish, but removing the garnish and epoxying the broken one now is much easier than waiting until all 4 break. garnish replacement is a 10 minute job if you already have a replacement.
     
  6. AVTrainz

    AVTrainz New Member

    Joined:
    Dec 18, 2024
    13
    4
    2
    Location:
    California, USA
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    My dad also had a 2007 and that part actually got to the point where it broke off completely. That is, the whole assembly with the logo and trunk handle came off. The only reason it didn't separate from the car completely was that it was still connected by the wire harness for the trunk switch. This was awhile ago, but if I remember correctly the trim had pins and foam glue affixing it to the car. The pins and the holes they went into were broken, and the foam glue had melted from our So Cal summers (and made a gross goop in the process). My dad used heavy duty adhesive to get it back on but it did sometimes break off again and we would reglue it. Of course that's the worst case scenario, and my dad is not the kind of guy who would normally replace trim pieces on his cars. What I'm wondering is if you replace the whole assembly do you have to replace the trunk switch as well?
     
  7. Hayslayer

    Hayslayer Junior Member

    Joined:
    Nov 6, 2024
    48
    25
    0
    Location:
    USA
    Vehicle:
    2009 Prius
    Model:
    Touring
    The switch is extremely easy to swap from one garnish to another. Just a couple screws.
    The rubber cover for the 2006/2007 switch tends to turn very gummy for some reason and just turns into a horrible mess, like used chewing gum all jammed up into the switch assembly. Most likely a manufacturing defect with the rubber. After market covers are available for about 10 bucks, it just takes a lot of time to remove all the gunk from the original. I typically remove the garnish and use picks and small scrapers to remove the majority of the goop, then use spray cleaner and a toothbrush.
     
  8. AVTrainz

    AVTrainz New Member

    Joined:
    Dec 18, 2024
    13
    4
    2
    Location:
    California, USA
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    Boy do I remember that mess. :rolleyes:
    Fixing the little stuff like that makes a big difference in how nice your car feels IMO.
     
  9. ChapmanF

    ChapmanF Senior Member

    Joined:
    Mar 30, 2008
    25,093
    16,362
    0
    Location:
    Indiana, USA
    Vehicle:
    2010 Prius
    Model:
    IV
    Ain't that the truth.
     
    AVTrainz likes this.
  10. Tombukt2

    Tombukt2 Senior Member

    Joined:
    Nov 29, 2020
    10,691
    1,851
    0
    Location:
    Durham NC
    Vehicle:
    2009 Prius
    Model:
    Base
    Yeah I find the '04 '05 switches are always in real good shape The rubber is real nice and still has the logo stamped in it and all that stuff so I usually grab those when I'm out and about at the yard. I haven't tried any of the aftermarket covers to see about that or aftermarket whole switch assembly I don't know
     
  11. Tombukt2

    Tombukt2 Senior Member

    Joined:
    Nov 29, 2020
    10,691
    1,851
    0
    Location:
    Durham NC
    Vehicle:
    2009 Prius
    Model:
    Base
    Once I get the new one mounted and all them place and everything's like sposed to be . I drill two pilot holes and put two black screws of the sheet metal type right through this plastic thing and into the body of the hatch those two screws help keep it stable even when the hatch is frozen That's usually when people pull this thing to pieces. And I'm generally careful I usually get it and start the car and get it warmed up first before I start trying to open the hatch so if I'm going to need stuff in the morning when the car is frozen to be in the hatch I put it in the night before things like that so then when I get to driving and get where I'm going to my service call or whatever by then everything is pretty much unfrozen and will cooperate.
     
  12. ChapmanF

    ChapmanF Senior Member

    Joined:
    Mar 30, 2008
    25,093
    16,362
    0
    Location:
    Indiana, USA
    Vehicle:
    2010 Prius
    Model:
    IV
    Or just stuck. My relative's hatch was really sticking to the weatherstrip. I was trying to show "here's how you can just push the release button in the garnish but really pull the hatch from the bottom" and it was so stuck I wasn't sure the latch really released, until I really heaved. No wonder the garnish broke.

    On my next visit I took a tube of Shin Etsu grease and did the hatch weatherstrip all around.
     
    Tombukt2 and AVTrainz like this.
  13. AVTrainz

    AVTrainz New Member

    Joined:
    Dec 18, 2024
    13
    4
    2
    Location:
    California, USA
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    Oh the memories...
     
  14. pasadena_commut

    pasadena_commut Senior Member

    Joined:
    May 2, 2019
    1,784
    532
    0
    Location:
    Southern California
    Vehicle:
    2007 Prius
    Model:
    N/A
    Does that silicone grease attract or hold dust? The air where I live is extremely dusty and anything that causes it to stick is a nonstarter. For instance, I was using a Blue Magic headlight protectant for a while, but had to stop because the headlights were getting dirty too fast. Now I use Nu Finish, because the headlights stay clean longer. Also it seems to be easier to wipe off the dirt with a sponge or wet paper towel and not remove most of the coating material.

    Anyway, all the rubber door seals get dirty quickly, but it is a sort of powdery coat. The last thing I would want to do is mix some oil in with that dirt, making it more of a mud than a powder.
     
  15. ChapmanF

    ChapmanF Senior Member

    Joined:
    Mar 30, 2008
    25,093
    16,362
    0
    Location:
    Indiana, USA
    Vehicle:
    2010 Prius
    Model:
    IV
    Not that I've noticed. Rubber weatherstrips are pretty much what it's for. It's kind of wet going on, of course, but doesn't stay that way, just helps keep the rubber 'live'.
     
  16. Janza

    Janza Junior Member

    Joined:
    Nov 3, 2020
    11
    3
    0
    Location:
    New Hampshire
    Vehicle:
    2008 Prius
    Model:
    N/A
    Hope it’s ok to add this to this thread. Came onto the site today for this issue - although mine is loose and coming off on the passenger’s side. Seems that a white clip (or whatever it is) is snapped in half - partly attached to door and partly attached to latch piece. Would this warrant a whole new rear lift gate hatch piece? Or do I just need new bolts / new L white clip thing?

    attaching pics.
     

    Attached Files:

  17. ChapmanF

    ChapmanF Senior Member

    Joined:
    Mar 30, 2008
    25,093
    16,362
    0
    Location:
    Indiana, USA
    Vehicle:
    2010 Prius
    Model:
    IV
    On the other side of the sheet metal you will find a nut threaded down on that stud.

    Remove the nut from that side, and them that broken-off plastic piece with the stud anchored in it will be out in your hand.

    That's how the garnish commonly breaks. Usual fix is to buy a new garnish.

    For another might-be-alternative that I'm meaning to try but haven't yet, see #3.
     
    AVTrainz likes this.
  18. pasadena_commut

    pasadena_commut Senior Member

    Joined:
    May 2, 2019
    1,784
    532
    0
    Location:
    Southern California
    Vehicle:
    2007 Prius
    Model:
    N/A
    The rubber looks OK on mine, it isn't sticky or cracked. There is one small tear in the seal close to where the latch is though. I think something may have hit it being loaded or unloaded. Not a missing piece in the rubber, more like slice. Anyway, despite the rubber not feeling sticky, it is sticking a little to the inside of the hatch. I think the first thing I will try to fix that is to clean the matching hatch surface thoroughly and wax it. I bet most people don't wax that area, I'm sure that I have never done so before. If that doesn't eliminate the sticking, then I will try silicone oil on the rubber. Thanks.
     
  19. pasadena_commut

    pasadena_commut Senior Member

    Joined:
    May 2, 2019
    1,784
    532
    0
    Location:
    Southern California
    Vehicle:
    2007 Prius
    Model:
    N/A
    Cleaned the rubber and hatch, just with tap water and wiping with paper towels. Now when it releases there is no sense of it sticking, but it isn't lifting very well either. Both lift supports were replaced in June with Stabilus 4B015513 (AKA 4B-015513). Could these be going bad this quickly? When they were first put on at release it would pop open and rise so fast that I always kept a hand on the hatch so that it wouldn't smack into the vertical limits. Now, I have to lift the hatch a little bit after release to get it going, and it rises much slower. That's what the original 17 year old struts were doing when they were replaced. It is colder, around 68F max instead of 100F. That should make them a little weaker, but probably not this much. They were only $13 each, but that isn't cheap if they need to be replaced at 6 month intervals.
     
    #19 pasadena_commut, Dec 26, 2024 at 8:38 PM
    Last edited: Dec 26, 2024 at 8:44 PM
    AVTrainz likes this.
  20. dolj

    dolj Senior Member

    Joined:
    May 14, 2012
    7,898
    3,997
    0
    Location:
    Wellington, New Zealand
    Vehicle:
    2007 Prius
    Model:
    N/A
    I thought I was going to replace the hatch struts, but before that, I figured I would try lubricating them with my new favorite spray lubricant - CRC Multilube Gel. I spray a small, controlled trickle on the shaft (in the fully extended position) from top to bottom (while holding a paper towel behind to catch the overspray). I then exercise the strut with several full motions and apply again if it does not appear to move with full free movement. When done I wipe the excess from the exterior of the strut cylinder.
    CRC Multilube Gel.png
    This has yielded good results for me and returned my struts to good (enough) working order.

    I repeat the process at least annually as part of my yearly maintenance regime and additionally, every three to four months if I remember – usually prompted by nearly clonking my head when the tailgate doesn't go up as fast as I am anticipating.
     
    #20 dolj, Dec 27, 2024 at 10:09 PM
    Last edited: Dec 27, 2024 at 10:17 PM