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2024 Prius Prime BT not reconnecting.

Discussion in 'Prime Audio, Electronics, and Infotainment' started by Smardaz, Oct 25, 2024.

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  1. Smardaz

    Smardaz Junior Member

    Joined:
    Dec 20, 2012
    25
    5
    0
    Location:
    Tacoma, Washington
    Vehicle:
    2024 Prius Prime
    Model:
    XSE
    Just got 600 miles into my Prime and am having a problem with my Bluetooth. My phone seemed to connect fine for a while but now both my and my wifes phone have stopped auto connecting. Even if I go to the settings, it shows my phone as not connected and the "connect" button is grayed out.
    Has anyone else experienced this? Both phones are Pixels. Wondering if it's phone or car related or what.
     
    #1 Smardaz, Oct 25, 2024
  2. BiomedO1

    BiomedO1 Senior Member

    Joined:
    Mar 27, 2021
    1,845
    937
    0
    Location:
    SacTown, Ca
    Vehicle:
    2021 Prius Prime
    Model:
    LE
    Have you tried erasing both phones from the car and reinstalling? Google probably pushed an update that slightly changed the way they communicated through Bluetooth.
    You can also check with the dealership on your next scheduled service for any entertainment systems updates.

    Hope this helps...
     
    #2 BiomedO1, Oct 25, 2024
  3. dbstoo

    dbstoo Senior Member

    Joined:
    Oct 7, 2012
    1,365
    732
    0
    Location:
    Near Silicon Valley
    Vehicle:
    2024 Prius Prime
    Model:
    XSE Premium
    Mine works fine, but if I park in my driveway I need to wait until I'm clear of the signal from my house and THEN the android auto signal becomes reliable.
     
    #3 dbstoo, Oct 25, 2024
  4. Smardaz

    Smardaz Junior Member

    Joined:
    Dec 20, 2012
    25
    5
    0
    Location:
    Tacoma, Washington
    Vehicle:
    2024 Prius Prime
    Model:
    XSE
    Thanks, I am starting to think it might have been a problem with the primary user setting. I live in Tacoma but due to lack of inventory, had to get it from Portland. I was sick when it came in and my wife took the train to get it and I think they tried to put me in as the primary user but it got associated with her phone. We'll see.
     
    #4 Smardaz, Oct 25, 2024
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