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Navigation freezes

Discussion in 'Gen 4 Prius Audio and Electronics' started by Greg Weir, Jul 12, 2024.

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  1. Greg Weir

    Greg Weir Junior Member

    Joined:
    May 29, 2022
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    Location:
    San Diego
    Vehicle:
    2022 Prius Prime
    Model:
    Limited
    I live in San Diego and sometimes drive to places in Los Angeles. Sometimes on the way home the info on the upper right (freeway exits and turn offs) stop updating. The info below, which shows miles and ETA doesn't change.

    The map sometimes works and other times it stays still. Sometimes if I touch the screen and then touch home I may see the current exits coming up, but it pops back after a couple of seconds to old info, or says "UNKNOWN ROAD" when I'm clearly on the freeway.

    I haven't powered down and back up as I'm generally in a spot where an exit would be tricky or I really don't want to get off at that location. When I'm passing Disneyland going South it comes on again.

    It doesn't happen going North and not in every location. I suspect that the LA area is cutting off signals that allows the Navigation System to update.

    Has this happened to anyone else?
     
    #1 Greg Weir, Jul 12, 2024
  2. Robert Berger

    Robert Berger New Member

    Joined:
    Jul 14, 2024
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    Location:
    foster city ca
    Vehicle:
    2016 Prius
    Model:
    Three Touring
    yes. me too. also video shuts off but audio works. Did you find a cure?
     
    #2 Robert Berger, Jul 14, 2024
  3. Greg Weir

    Greg Weir Junior Member

    Joined:
    May 29, 2022
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    Location:
    San Diego
    Vehicle:
    2022 Prius Prime
    Model:
    Limited
    I haven't tried pulling off the freeway, park, shut down and restart. This is largely due to L.A. traffic. When I get further South it always seems to pop back up in Anaheim.
     
    #3 Greg Weir, Jul 26, 2024
  4. AzWxGuy

    AzWxGuy Weather Guy

    Joined:
    May 22, 2011
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    Location:
    Tucson, AZ
    Vehicle:
    2021 Prius
    Model:
    Limited
    Wonder if it has anything to do with a micro SD card hidden on the underside of the 11.6" dashboard tablet. Those cards can go bad just like any digital storage. Maybe pop yours out and pop it back in, reseat the device. Or, If you know someone with a similar vehicle that has properly functioning navigation, maybe borrow their card to troubleshoot. Or buy a new card from the dealer for who know how much. Also wonder if its GPS faults. Wouldn't know where to begin. My navigation is pretty solid, and I even use it sometimes.
     
    #4 AzWxGuy, Jul 27, 2024
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