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2012 Bluetooth - Can't add a user or delete old users

Discussion in 'Gen 1 Prius Plug-in 2012-2015' started by cmd, Jun 30, 2024.

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  1. cmd

    cmd Junior Member

    Joined:
    Nov 27, 2020
    5
    0
    0
    Location:
    US
    Vehicle:
    2012 Prius Plug-in
    Model:
    Four Touring
    Just bought a really sweet 2012, but it has issues with bluetooth.I can't add my phone! Well, I can, but it only lasts until I turn the car off. Then it disappears.

    Even if I delete all the previous owners personal data, and delete the users, as soon as I turn the car off and then on again they all come back. Even if I delete 10 times, undo the battery for 30 minutes, I have tried all different combinations. It won't let me add my phone to the previous owners, no matter what!

    Any suggestions that I haven't tried? Thank you!
     
  2. cmd

    cmd Junior Member

    Joined:
    Nov 27, 2020
    5
    0
    0
    Location:
    US
    Vehicle:
    2012 Prius Plug-in
    Model:
    Four Touring
    It's actually a Gen 3, I thought it was a 1.
     
  3. Prunner

    Prunner Junior Member

    Joined:
    Mar 18, 2014
    4
    0
    0
    Vehicle:
    2014 Prius Plug-in
    Model:
    Plug-in Base
    same here, sucks!


    i've been using lightening cable to source for everything but phone calls.