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Toyota App not showing charge history?

Discussion in 'Gen 5 Prius Fuel Economy & Prime EV Range' started by Goldie767, Apr 12, 2024.

  1. Goldie767

    Goldie767 New Member

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    2024 Prius Prime
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    SE
    Since April started the app is no longer keeping a history of my charging, I like to see how many KWH I am using when I charge. Any ideas as to why the history would have stopped??
     
  2. deev

    deev Junior Member

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    in my case, significant delay.. about a few days until the charging history showed up.
     
  3. Goldie767

    Goldie767 New Member

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    I am at 10 days now and still nothing, Toyota connected services is looking into it. Hopefully they will figure it out.
     
  4. Zyrian

    Zyrian Junior Member

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    Toyota app does not show accurate kWh charged. it's off by almost half. Full charge shows 6.8-7kWh vs. 10.6+kWh. Even the time of charge is often off and the location. It stopped detecting my home charging after about 2 cycles and haven't gotten it right since. You are not missing anything.
     
  5. novak068

    novak068 New Member

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    This is a serious inconvenience. It is very frustrating to see inaccurate data
     
  6. Zeromus

    Zeromus Active Member

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    charge history isn't even a thing on the canadian version of the app for some reason, you really aren't missing much. It would be nice to have but it is what it is.
     
  7. otatrant

    otatrant Active Member

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    07D23AC0-7C4E-4556-B070-AB12CF5BDA9D_1_201_a.jpeg

    Do you have that on your main app page for you car? If I remember correctly it used to link differently before the app updated in the last month or so.

    My charging history shows up when I tap that little arrow next to the charge percent icon.
     
  8. jack jarvis

    jack jarvis New Member

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    2021 Prius Prime
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    Business Edition
    Toyota App isn't displaying charge history, as this feature is crucial for tracking usage and managing vehicle efficiency. I hope Toyota addresses this issue promptly with an update to ensure a seamless and informative user experience for all electric vehicle owners.
     
  9. Natalia98

    Natalia98 New Member

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    For EV users who want to track their usage, the Toyota app's lack of charge history might be bothersome. It might be the result of a bug or an update issue. Users can attempt reinstalling the app or contacting Toyota support to remedy the functioning issue.