Safety Recall Rear Doors

Discussion in 'Gen 5 Prius Main Forum' started by exbauer, Apr 17, 2024.

  1. otatrant

    otatrant Active Member

    Joined:
    Sep 5, 2023
    145
    104
    10
    Location:
    San Francisco
    Vehicle:
    2023 Prius Prime
    Model:
    XSE Premium
    Prime XSE Premium

    Notice showed up this morning.
     
  2. theRob

    theRob Member

    Joined:
    Dec 6, 2022
    98
    110
    0
    Location:
    Florida
    Vehicle:
    2023 Prius
    Model:
    XLE
    This recall is showing in my app as well for my 23 XLE. They must have pushed this out just today. I was in the app under the health tab just yesterday and it was not there.
     
  3. Zeromus

    Zeromus Active Member

    Joined:
    Oct 21, 2023
    448
    230
    4
    Location:
    Ottawa Canada
    Vehicle:
    2024 Prius Prime
    Model:
    SE
    So the temporary solution is to have the car auto lock the doors when driving by turning the feature on in settings.

    That's not the worst possible thing.

    Hopefully the fix is ready sooner than later and supply of parts to mitigate are sent out in abundant supply.
     
  4. radsaq

    radsaq Junior Member

    Joined:
    Dec 10, 2007
    28
    15
    0
    Location:
    Virginia, USA
    Vehicle:
    2024 Prius
    Model:
    XLE
    The default behavior is for the vehicle to lock the doors when put into gear and unlock the doors when the vehicle is put into park. Check out the "Customization" section (8-2 I believe) in the owner's manual where it describes the defaults and different alternate settings you switch to. (There's also the ability to change the default of which doors unlock when opening the driver door, or how long you hold your hand by the drivers door to unlock all doors, or what the fob unlock button does, etc.)
     
  5. AndersOne

    AndersOne Active Member

    Joined:
    Jun 10, 2023
    332
    189
    0
    Location:
    Europe
    Vehicle:
    2023 Prius Prime
    Model:
    N/A
    Interestingly this function does not seem to exist in europe... wonder what kind of temporary solution they come up with here.
     
  6. daisy555

    daisy555 Senior Member

    Joined:
    Aug 11, 2015
    1,469
    602
    0
    Location:
    CT
    Vehicle:
    2009 Prius
    Model:
    N/A
    Expecting to incur $71 million in costs due to this recall and production suspended until this is resolved. Hopefully I’ll get my Prius before the price goes up!
     
  7. Hammersmith

    Hammersmith Senior Member

    Joined:
    Jul 26, 2021
    1,640
    1,640
    0
    Location:
    North Dakota - USA
    Vehicle:
    2023 Prius
    Model:
    Limited AWD-e
    From the story I read(from Reuters), it was unclear if the $71 million was to Toyota or to the maker of the door switch(Tokai Rika Co.).

    https://www.reuters.com/business/autos-transportation/toyota-recalls-prius-cars-halts-orders-due-door-handle-fault-2024-04-17/

     
  8. KMO

    KMO Senior Member

    Joined:
    Apr 15, 2004
    1,684
    503
    0
    Location:
    Finland
    Vehicle:
    2023 Prius Prime
    Model:
    N/A
    That read as to the supplier to me, and that is what is what this one says:

    Toyota Halts Prius Orders, Recalls 135K Hybrids in Japan Over Rear Door Handle Issue | Venture Capital Post

    Can't be certain, of course - both could be translations from ambiguous Japanese.

    There have been legal battles in the past over who ends up paying for recalls - like this one - but it sounds as if the supplier has folded immediately here.

    I'm going to guess there was a clear spec from Toyota (an IP code?), some parts have been shown to not meet the spec, and Toyota claim the only correction needed is for the parts to meet the spec.

    This is a pretty big supplier for all sorts of physical user-interface and cosmetic Toyota/Lexus components:

    TOKAI RIKA CO., LTD.

    I can imagine such a supplier would be inclined to just take it on the chin and not fight unless Toyota are clearly in the wrong - they're presumably massively reliant on Toyota's future business.
     
    #28 KMO, Apr 18, 2024
    Last edited: Apr 18, 2024
  9. Zeromus

    Zeromus Active Member

    Joined:
    Oct 21, 2023
    448
    230
    4
    Location:
    Ottawa Canada
    Vehicle:
    2024 Prius Prime
    Model:
    SE
    Really? That's interesting. I wonder why that's just not a thing in the european market. Seems like the smallest of things thats actually super convenient when you have kids especially. Lock plus child locks means there's no way the kids can ever mess with the doors lol
     
  10. AgentPTFC

    AgentPTFC New Member

    Joined:
    Apr 15, 2024
    8
    4
    0
    Location:
    USA
    Vehicle:
    2024 Prius Prime
    Model:
    XSE Premium
    I was all set to get into one this weekend. My dealership called and said they got the stop sale yesterday and it might not open back up till as late as third quarter. That is very disappointing as my states EV rebate closes next month. Its funny though I did have an issue with a rear door not closing and then not opening during a test drive.
     
  11. stuyguy

    stuyguy Active Member

    Joined:
    Jun 24, 2012
    168
    134
    0
    Location:
    Lakewood, CO
    Vehicle:
    2024 Prius Prime
    Model:
    XSE
    If they've stopped production, maybe it'll free up a few key fobs so I can get a 2nd one ;)
     
  12. HacksawMark

    HacksawMark Active Member

    Joined:
    Jun 29, 2023
    449
    315
    0
    Location:
    Oregon
    Vehicle:
    2023 Prius Prime
    Model:
    XSE
    I am so glad they rushed out this recall for a problem that no one here has complained or heard about. In the meantime, the battery debacle continues....
     
  13. CeruleanBlue

    CeruleanBlue Junior Member

    Joined:
    Jul 1, 2023
    54
    21
    0
    Location:
    NC Triangle
    Vehicle:
    2023 Prius
    Model:
    Limited
    Or get more 19" tires supply into inventories. Wait until you get an unrepairable flat.
     
  14. KMO

    KMO Senior Member

    Joined:
    Apr 15, 2004
    1,684
    503
    0
    Location:
    Finland
    Vehicle:
    2023 Prius Prime
    Model:
    N/A
    Remove the relevant fuse, apparently: Auton ovet saattavat aueta itsestään – Toyota kutsuu autoja tarkastukseen myös Suomessa

    Roughly:

    Seems a bit OTT, if as claimed "no problems, accidents or dangerous situations have occurred worldwide".

    Interesting to get local sales figures though - "In Finland, the recall applies to 318 cars."
     
    AndersOne likes this.
  15. austingreen

    austingreen Senior Member

    Joined:
    Nov 3, 2009
    13,608
    4,142
    0
    Location:
    Austin, TX, USA
    Vehicle:
    2018 Tesla Model 3
    Model:
    N/A
    Yikes. Car crashes and is on fire and the door releases in the rear don't work. News source is a weblog, which makes it sound like this happens a lot and is not a news source. Rare and I could not find any news sources, but found info on reddit. It seems in the model Y they covered the interior door with fabric material to deaden sound. Rear passengers who would not likely RTFM wouldn't know how to move the fabric and get to the mechanical release. dumb move covering a safety device, and the driver should have been knowledgeable enough to save them, but didn't. In my 2018 model 3 this release is not covered. Not sure of the new model Ys. Not sure which cars. The model X's falcon doors appeared to heavy for one man to open manually another problem.

    Different situation for toyota. They located the electronic switch where water could get to it and didn't use a waterproof switch which costs more money. It appears that later this year they will replace the switches with waterproof ones (or waterproof the area that the switches are in). Until then this is a safety concern which one member has remedied with his own water proofing tape. Seems a dumb move that the rear doors can only be opened manually from the outside. Hope they change this in the next generation.
     
  16. Hammersmith

    Hammersmith Senior Member

    Joined:
    Jul 26, 2021
    1,640
    1,640
    0
    Location:
    North Dakota - USA
    Vehicle:
    2023 Prius
    Model:
    Limited AWD-e
    Actually, it looks like they did in fact specify waterproof/water resistant switches, but the switches supplied to Toyota turned out to be faulty. It was either inadequate design on the part of the switch maker, or a manufacturing problem by them.
     
    AndersOne and austingreen like this.
  17. AndersOne

    AndersOne Active Member

    Joined:
    Jun 10, 2023
    332
    189
    0
    Location:
    Europe
    Vehicle:
    2023 Prius Prime
    Model:
    N/A
  18. rkalbo

    rkalbo 2024 XLE

    Joined:
    Oct 7, 2011
    83
    6
    0
    Location:
    Huntingburg,IN 47542
    Vehicle:
    2023 Prius Prime
    Model:
    XLE
    I got the recall also have washed the car with preasure sprayer haven't had and problems with the door !!
     
  19. daisy555

    daisy555 Senior Member

    Joined:
    Aug 11, 2015
    1,469
    602
    0
    Location:
    CT
    Vehicle:
    2009 Prius
    Model:
    N/A
    Sorry to hear about your delay. Bad timing regarding the rebate.
     
    AndersOne likes this.
  20. Zeromus

    Zeromus Active Member

    Joined:
    Oct 21, 2023
    448
    230
    4
    Location:
    Ottawa Canada
    Vehicle:
    2024 Prius Prime
    Model:
    SE
    I'm surprised there's a stop sale for an issue I had never seen or heard reported. There have been bigger issues for other makers that didn't stop sale before :eek: