1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Key fob question

Discussion in 'Gen 5 Prius Main Forum' started by Paul Gregory, Jan 7, 2024.

Tags:
  1. Paul Gregory

    Paul Gregory Active Member

    Joined:
    Dec 9, 2022
    449
    124
    0
    Location:
    Alberta
    Vehicle:
    2024 Prius Prime
    Model:
    XSE
    My key fob has only 3 buttons; lock, unlock and the panic button. What about the remote start, rear latch and climate control? Are those supposed to be standard on the 2024 Prius Prime?

    Also, I only got 1 fob with the new car due to a "fob shortage" I was told. Am I being told a fib?
     
    #1 Paul Gregory, Jan 7, 2024
  2. Tideland Prius

    Tideland Prius Moderator of the North
    Staff Member

    Joined:
    Oct 2, 2004
    45,024
    16,242
    41
    Location:
    Canada
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    Triple click "Lock" for remote start (which includes the climate control....)

    You only get the hatch button if you have the XSE Premium with a power liftgate. A hatchback is not a trunk, there is no button for release on a manual liftback.

    I have heard about the 1 fob issue but that was during the height of the chip shortages in 2021 and 2022. Didn't think it was still an issue today. I would get it in writing that they owe you a second fob.
     
    #2 Tideland Prius, Jan 7, 2024
  3. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    110,132
    50,047
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    there are several threads here on when second fobs will be available.
     
    #3 bisco, Jan 7, 2024
  4. Tideland Prius

    Tideland Prius Moderator of the North
    Staff Member

    Joined:
    Oct 2, 2004
    45,024
    16,242
    41
    Location:
    Canada
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    #4 Tideland Prius, Jan 7, 2024
    bisco likes this.
  5. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    110,132
    50,047
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    lazy today, must be the weather :unsure:
     
    #5 bisco, Jan 7, 2024
    Tideland Prius likes this.
  6. dnbinfv

    dnbinfv Junior Member

    Joined:
    Apr 15, 2004
    32
    0
    0
    Location:
    Fountain Valley, CA
    Vehicle:
    2024 Prius
    Model:
    Limited
    I just got my 2024 Limited, only one FOB
     
    #6 dnbinfv, Mar 9, 2024
  7. Peter3232

    Peter3232 Member

    Joined:
    Jan 18, 2024
    103
    44
    0
    Location:
    NY
    Vehicle:
    2024 Prius Prime
    Model:
    SE
    Same with me. I picked up my 2024 Prius Prime SE about three weeks ago and I was only provided a single fob too, knowing that I will receive the second fob “sometime in the future”.
     
    #7 Peter3232, Mar 10, 2024
  8. Paul Gregory

    Paul Gregory Active Member

    Joined:
    Dec 9, 2022
    449
    124
    0
    Location:
    Alberta
    Vehicle:
    2024 Prius Prime
    Model:
    XSE
    It sounds like a silly excuse to me. The shortage concerns 12th and 13th gen chips. Nothing like that required for a key fob.
     
    #8 Paul Gregory, Mar 10, 2024
  9. Blizzard_Persona

    Blizzard_Persona Senior Member

    Joined:
    Nov 2, 2014
    1,787
    945
    0
    Location:
    Pa.
    Vehicle:
    2023 Prius Prime
    Model:
    XSE
    Took me a few months to get the notification on the app that my second key fob can be ordered and programmed.

    Learn from my mistake…When you get the notification actually call and speak to a service manager and have them contact parts to confirm they actually have the Fob. Don’t trust whoever answers the phone. I wasted a couple hours and had to go back a few days later after they actually ordered my new Fob. Once they actually had it, I was in and out and probably an hour and a half or less.

    luckily, I had “digital key” as an option on my prime XSE, so I was able to use my phone as an extra fob when needed.
     
    #9 Blizzard_Persona, Mar 10, 2024
  10. JimLudden

    JimLudden Member

    Joined:
    Oct 28, 2023
    64
    28
    0
    Location:
    Taos, NM
    Vehicle:
    2024 Prius Prime
    Model:
    Plug-in Base
    I, too, only got one electronic key fob on 30 December. Was told that they would send be the second when the chips became available,
     
    #10 JimLudden, Mar 10, 2024
  11. Hammersmith

    Hammersmith Senior Member

    Joined:
    Jul 26, 2021
    1,558
    1,557
    0
    Location:
    North Dakota - USA
    Vehicle:
    2023 Prius
    Model:
    Limited AWD-e
    Which was a lie. They will send you a letter telling you you are eligible to receive one. The letter will include instructions to call your dealership and order one. You will then have to bring your car to the dealership to have the key and car programmed. If you expect your second key to show up in the mail, you will be waiting until hell gets a winter weather advisory.

    (sorry if I've told you this before; there have been so, so, so many people posting versions of this story that I've totally lost track)
     
    #11 Hammersmith, Mar 10, 2024
    GcinFl likes this.
  12. Jerry G

    Jerry G New Member

    Joined:
    Dec 5, 2023
    8
    4
    0
    Location:
    Brooklyn,ny
    Vehicle:
    Other Hybrid
    Model:
    LE
    They won’t send you a fob. They will put a notice on the app on your phone. Then, you call to get the dealership to order it. Then, you make appointment to have it programmed to your car. Keep looking on the app for the notice.
     
    #12 Jerry G, Mar 11, 2024
(You must log in or sign up to post here.)