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Battery Warranty

Discussion in 'Gen 4 Prius Technical Discussion' started by arntz, Dec 18, 2023.

  1. arntz

    arntz Junior Member

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    Hey guys, I thought I might bring this up because the battery warranty period is not too far from expiring.

    I have always had the issue with this car that after going down long hills or parking in extreme heat, the car would run horribly for at least 15 minutes. According to Hybrid Assistant, the battery hits around 42c degrees and then the computer clamps down on the battery's ability to charge, and discharge, and prevents the car from going into EV mode. This issue has become more prevalent lately, and so I did a battery capacity test with Dr Prius, (very difficult to do with a gen 4), and it reported that the battery health was at 61%.

    From what I have found around the internet, Toyota warrant that the battery should have a battery health warranty of at least 70%.
    I don't know how Toyota have gotten away with this horrible 'semi limp mode' that it has. They should have been recalled but it seems they have gotten away with these inadequate batteries and poor thermal management controls. It must be a Japanese thing because the Nissan Leaf has poor thermal management as well.

    Anyway, I just wanted to bring it to everyone's attention that the chance of your batteries being below standard is possible and it may go unnoticed, so it might be a good idea to check them out and possibly make a claim if they're not right.

    I hope you don't have issues but get it checked and rectifies while you can.

    Tony
     
  2. Drakxyfly

    Drakxyfly Member

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    What do you mean they have been getting away with? I have no such problems with my car. There is an 8-15year/ 100k/150k mile warranties on the battery and charging systems. If the battery on your fourth gen is bad bring it and and they will replace it, period end of story. That's what the warranty is for.
     
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  3. arntz

    arntz Junior Member

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    Living in the Illawarra region in NSW, Aust. we are surrounded by mountain ranges. Descending long grades means using regenerative braking. The Prius has excellent regenerative braking capabilities, the brake blending is second to none as long as you ride them just hard enough to maintain speed. The puny NMH battery can only go to 80% charge though and reaches that level within minutes. The Prius cleverly goes into compression braking by spinning up the engine to continue maintaining speed without using excess friction brakiing.
    It's well documented within this site that the batteries are, and always has been the weakest part of the system. The gen 4 Prius has an extra issue whereby, when the battery reaches around 42 degrees Celsius the computer clamps down on the battery preventing it from taking charge or discharging rapidly, preventing it from reaching 80% charge. It also prevents the car from entering EV mode. The fuel economy tends to go to the pack when it enters this mode. As the battery deteriorates it becomes much more prevalent.
    I'm just pointing out that owners should have their battery health checked before the warranty runs out.
     
  4. bisco

    bisco cookie crumbler

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    unfortunately, in north america, there's no such thing as warranty unless the car throws a trouble code.

    we don't have anything like a health check program.
     
  5. Drakxyfly

    Drakxyfly Member

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    The 4th gen Prius has a Li-ion battery unless it's an AWD. Those heat issues aren't really a problem. I live in over 100degF temps, never had this issue.
    The OP has said their car is in limp mode and is showing several signs of needing a new battery. If could very easily have a code with no cel.
     
  6. arntz

    arntz Junior Member

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    Hey Bisco, surely you've heard of, and used, Dr Prius or Hybrid Assistant. Dr Prius has an excellent battery health checker. Unfortunately you need to buy at least a 3 car license to use it.
     
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  7. arntz

    arntz Junior Member

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    Hi Drakxyfly, I was of the understanding that only the Prius Eco had the Lithium battery. The Aussie Prius V had 7 seats and lithium battery under the console but all the rest are still using NIMH batteries.
     
  8. bisco

    bisco cookie crumbler

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    Absolutely, but it doesn’t do us any good. There is no 70% warranty rule here
     
  9. TinyTim

    TinyTim Active Member

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    The Gen 4 Prius 2 has a Ni-MH (nickel metal hydride battery) From what I understand every other Gen 4 Prius is Lithium ion.
     
  10. Drakxyfly

    Drakxyfly Member

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    This was my understanding as well except for the AWD versions getting NIMH because it performs better in cold weather.
     
  11. bisco

    bisco cookie crumbler

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    it's probably different in different countries. we don't even have the same packages
     
  12. BiomedO1

    BiomedO1 Senior Member

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    I would guess the simple solution would be to use your A/C. I'm assuming your pack is pulling the cooling air from the passenger compartment. Also have the dealership / mechanic check the traction battery cooling system functionality - filters, fan, exhaust path. If there's a problem there, your literally cooking your battery and it'll die just outside of warranty. If your already experiencing these problems - your shaving precious battery life off the pack every-time it overheats - there should be CEL codes!!!! Bisco #7 is correct - there is no such thing as a 70% battery life battery change - at least on this side of the pond.

    PS. last time I looked at Dr Prius; there was no Lithium battery life projection option, but it's been a few years. Most of our gen4 are lithium traction packs.

    Hope this helps.....
     
  13. Doug McC

    Doug McC Senior Member

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    The AWD has the NIMH due to space limitations. (That rear drive takes up some space). The ECU is limiting charge and discharge due to battery temperature limitations. Running in EV mode raises the battery temperature, so , duh, the car says “battery temperature is up, don’t allow it to go higher”. While Dr Prius is helpful in giving a general idea of hybrid battery health but it is not necessarily capable of producing pass or fail results. So a 9% differential is not something to go to the bank on. Have it tested by a dealership before getting all excited over what a phone app is telling you.
     
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  14. sylvaing

    sylvaing Senior Member

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    Which sucks because Lithium batteries do not like to be charged while frozen. Today, according to Hybrid Assistant, the battery pack was at -4°C and the car still merrily sent power back to it while braking :confused:
     
  15. Harters

    Harters Active Member

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    Do you guys in the US not have a yearly Hybrid Health check?

    This is carried out free of charge each year at the time of service and this gives an extra year of warranty for the car and the traction battery up to 10 years or 100,000 miles.
     
  16. BiomedO1

    BiomedO1 Senior Member

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    No, it's an outright warranty - which means that it must trip a code once or twice.

    My old Honda hybrid had to trip a battery code three times before the dealership would agree to replace it. I knew it was going bad because the charge / discharge cycles was very rapid - so I drove it like I stole it, since I was very close to the end of warranty. Tripped the proper codes twice more in a week and a half. When the dealership saw the trend data, they claimed I was driving it too aggressively. I told them that you prefer that I get squished by the big rig barreling down on me? They then agreed to order and replace the battery in two weeks.

    Hope this helps....
     
  17. bisco

    bisco cookie crumbler

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    we don't even have federally mandated safety checks, i think it's state by state. it's much more lax here in ma than when i first sterted driving in the 70's.
     
  18. Doug McC

    Doug McC Senior Member

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    Of course it was: sending a controlled current into the battery will warm it up, and -4 C is well within the operational range of the battery pack.
     
  19. sylvaing

    sylvaing Senior Member

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    You're sure about that?

    Lithium Ion: Li-ion can be fast charged from 5°C to 45°C (41 to 113°F). Below 5°C, the charge current should be reduced, and no charging is permitted at freezing temperatures because of the reduced diffusion rates on the anode.

    BU-410: Charging at High and Low Temperatures - Battery University
     
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  20. Doug McC

    Doug McC Senior Member

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    Yes, I am sure about that. The document you refer to is in regard to consumer grade batteries.