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What actually works in the Toyota App?

Discussion in 'Prime Main Forum (2017-2022)' started by popgadget, Oct 1, 2023.

  1. popgadget

    popgadget Junior Member

    Joined:
    Dec 4, 2006
    14
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    Vehicle:
    2018 Prius Prime
    Model:
    Plug-in Advanced
    I have a 2018 Advanced and of course entune is terminally broken, replaced by the Toyota app.
    I can see my car, and it’s state of charge, but cannot access the climate remote under the “Start” > “Start Climate”. It times out while “connecting”.
    The app says I have a valid subscription, and does get some info from the car.
    Location or find a charging station doesn’t work either.
    So what am I doing wrong, or does it just not work with the Gen 4 car?
     
    #1 popgadget, Oct 1, 2023
  2. ForestBeekeeper

    ForestBeekeeper Active Member

    Joined:
    Sep 19, 2011
    744
    289
    0
    Location:
    Maine
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Premium
    I have a 2017 Plugin and I have found the same issues.

    I was trying to get it to update its street map, but I have not been successful.
     
    #2 ForestBeekeeper, Oct 1, 2023
  3. popgadget

    popgadget Junior Member

    Joined:
    Dec 4, 2006
    14
    2
    0
    Vehicle:
    2018 Prius Prime
    Model:
    Plug-in Advanced
    On my 2018 Advances with the JBL 11” screen, the map update is a micro USB in a slot on the bottom above the drive mode switches facing upward.
     
    #3 popgadget, Oct 1, 2023
    ForestBeekeeper likes this.
  4. BiomedO1

    BiomedO1 Senior Member

    Joined:
    Mar 27, 2021
    1,831
    928
    0
    Location:
    SacTown, Ca
    Vehicle:
    2021 Prius Prime
    Model:
    LE
    It never fully worked correctly. I could get car system status, but asking the car to do something (remote systems control) was a crap-shoot. Didn't bother to renew my subscription.
    The insurance app portion probably works, but that was one of the first things I disabled. Don't want the insurance company knowing the posted speed limit (RSA) and my speedometer reading. Just saying. How many times do you jump on the highway and the RSA is still reading 35 mph....
     
    #4 BiomedO1, Oct 1, 2023
  5. CharlesH

    CharlesH CA HOV Decal #5 on former PiP

    Joined:
    Nov 27, 2005
    2,788
    1,153
    0
    Location:
    Roseville, CA
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    2017 Advanced here. I can see the charge level and start charging. Remote climate seems to work. But the vehicle finder still seems to be broken, despite verbal claims from Customer Support that that functionality has been fixed. For a while I was actually in touch with a real person, but my "incident" seems to have been put into inactive status.
     
    #5 CharlesH, Oct 6, 2023
  6. CharlesH

    CharlesH CA HOV Decal #5 on former PiP

    Joined:
    Nov 27, 2005
    2,788
    1,153
    0
    Location:
    Roseville, CA
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    (Duplicate post)
     
    #5 CharlesH, Oct 6, 2023
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