2013 Prius touch screen not sensing inputs.

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by Bobberin, Dec 5, 2022.

  1. Bobberin

    Bobberin New Member

    Joined:
    Dec 5, 2022
    1
    0
    0
    Location:
    California
    Vehicle:
    2013 Prius
    Model:
    Three
    Hi all,

    My 2013 Prius sat around for a bit during the pandemic, and now for some reason the touch screen has stopped working fully.

    The display lights up, but none of the controls will respond until I hit the Volume + button on my steering wheel control. At that point the physical buttons work (can change between AM/FM, etc) and the radio can be turned on, but the touch display doesnt sense inputs. The bluetooth connection also fails to connect to my phone.

    Any guides or assistance would be appreciated. Here's hoping I don't have to replace it.

    Thanks.
     
    #1 Bobberin, Dec 5, 2022
  2. mollymudpie

    mollymudpie Junior Member

    Joined:
    Jan 12, 2017
    5
    0
    0
    Location:
    Scottsdale
    Vehicle:
    2013 Prius
    Model:
    Two
    Me too!
    I have a 2013 without navigation and JBL speakers. My touchscreen is frozen. All the side black bottoms work (seek, scan track set up …) but do not respond to touch. Steering wheel controls work. Essentially I can’t use touchscreen. Any help is wanted. Thank you!
     
    #2 mollymudpie, Dec 19, 2022
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