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Replaced MFD 2009 Prius

Discussion in 'Gen 2 Prius Audio and Electronics' started by Majurellc, Jun 12, 2022.

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  1. Majurellc

    Majurellc New Member

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    My 2009 Prius Touring MFD went out so I found one with the same part number on eBay. Everything works except the navigation screen, maintenance screen, and calendar. I only get multiple lines across the screen with those. I advised the seller of the problem and he asked if I had reprogrammed it to my car. He provided the vin # of the car it was removed from if needed. Is that necessary and if so, how is it done? Thanks in advance for any info.
     
    #1 Majurellc, Jun 12, 2022
  2. Another

    Another Senior Member

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    Maybe ask the seller what he meant.
    Wonder if disconnecting the 12v battery then reconnecting it would reboot the mfd?
     
    #2 Another, Jun 17, 2022
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  3. Majurellc

    Majurellc New Member

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    From what I've been able to find out since my original post there isn't an actual process for "reprogramming" the MFD on a gen 2 Prius. However, the thought of disconnecting the 12v battery as a reset is a good idea. I had already disconnected it as a safety precaution when removing my original unit so the eBay unit was just defective. I sent my original one to UpFix in Georgia for repair ($200) and am hoping for the best. The eBay seller was making a desperate attempt to drag out the inevitable, a full refund via eBay's buyer guarantee which is finally underway.
     
    #3 Majurellc, Jun 17, 2022
  4. dolj

    dolj Senior Member

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    There should be no programming required. You probably have received a defective unit and found the reason it was removed from the original car.
     
    #4 dolj, Jun 17, 2022
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  5. Majurellc

    Majurellc New Member

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    I feel confident that you are absolutely correct. Using eBay is a roll of the dice and it proved inefficient this time. I'm hopeful that UpFix will work out.
     
    #5 Majurellc, Jun 17, 2022
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  6. Another

    Another Senior Member

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    So what’s the latest?
     
    #6 Another, Jun 24, 2022
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  7. Majurellc

    Majurellc New Member

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    UpFix repaired my original and it works like new again. Fast turnaround and good communication during the process. As far as the one I bought used on Ebay, the buyer protection policy was the only way I got my refund which took over three weeks from the time of the purchase. The seller had a 100% positive feedback rating but that's about to change.
     
    #7 Majurellc, Jun 24, 2022
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  8. jerrymildred

    jerrymildred Senior Member

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    I'm curious, too. Did you get the refund OK and get your original back from repair.

    And I can also confirm that no programming is needed. I've replaced several Gen 2 MFDs. Just match the part number, as you already did. (There are a few that can be swapped, but I can't tell you off the top of my head which ones.)
     
    #8 jerrymildred, Jun 24, 2022
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  9. Majurellc

    Majurellc New Member

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    UpFix did a great job and kept in communication with me throughout the process. I got it back quickly and it functions almost better than new. The eBay seller basically had an attitude so I had to use the eBay buyer guarantee to get my money back. He had a 100% positive feedback but that's about to change.
     
    #9 Majurellc, Jun 24, 2022
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  10. Moving Right Along

    Moving Right Along Senior Member

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    I just took the display out of my car and sent it off to AutoBeYours. They're a little more expensive than UpFix but they have a very good reputation. This is the first time I've ever taken a part out of my car and sent it away to have it fixed, so I'm a bit nervous about that, but hoping everything goes well.
     
    #10 Moving Right Along, Jul 14, 2022
  11. Moving Right Along

    Moving Right Along Senior Member

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    Steve at AutoBeYours responded to my e-mail where I said I was sending him the display. It’s a good start.
     
    #11 Moving Right Along, Jul 14, 2022
  12. Moving Right Along

    Moving Right Along Senior Member

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    TImeline so far:
    Wednesday 7/13 took display out of car and mailed it via USPS Priority Mail to AutoBeYours
    Saturday 7/16 USPS tracking says it arrived
    Tuesday 7/19 I had not received an invoice so I e-mailed Steve to make sure the display arrived. He E-mailed me back, confirmed he got the display, and sent me the invoice. I paid the invoice.
    Thursday 7/21 I got an e-mail with tracking information to get the display back
     
    #12 Moving Right Along, Jul 21, 2022
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  13. Moving Right Along

    Moving Right Along Senior Member

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    Monday 7/25 Repaired multifunction display arrived and I put it back in the car. It works perfectly well now.

    AutoBeYours is highly recommended. 12 days from start to finish, $299 cost (plus $20 postage, $3 for a box and bubble wrap), and the display now is back to full functionality. Well done to Steve & crew!
     
    #13 Moving Right Along, Jul 25, 2022
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  14. CryptoG

    CryptoG Junior Member

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    I recently used upfix and am disappointed. While they repaired and returned in a timely manner, the glass is very milky, not clear like the original which makes it hard to view in the sun. When I contacted them, they said they would change it, but unfortunately I paid my mechanic $150 to remove and install and they won't over that cost. They should have just used the right glass to start.
     
    #14 CryptoG, Nov 16, 2023
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