1. Attachments are working again! Check out this thread for more details and to report any other bugs.

2013 Prius V all dash lights on, won't start

Discussion in 'Prius v Care, Maintenance and Troubleshooting' started by maxthehammer, Jun 5, 2021.

  1. maxthehammer

    maxthehammer New Member

    Joined:
    Jun 5, 2021
    1
    0
    0
    Location:
    94611
    Vehicle:
    2013 Prius v wagon
    Model:
    Three
    Hi all,

    I have a 2013 Prius V with about 52,000 miles. Today, out of the blue, it won't start. The dashboard lights up with all the warning lights. The engine won't start. I can physically move the shifter but nothing happens.

    Any ideas? Much appreciated!
     
  2. rjparker

    rjparker Tu Humilde Sirviente

    Joined:
    Jun 6, 2008
    8,498
    5,061
    7
    Location:
    Texas Hill Country
    Vehicle:
    2012 Prius v wagon
    Model:
    Three
    First thing to do is to check the 12v voltage under the hood in the fuse box. This is the jump start point. Hopefully it is 12.0 vdc or better indicating a decent 12v battery. Much lower and it is partially or fully discharged. If the battery is six or more years old, there is a good chance it is worn out.

    While the manual shows jumping with a car battery, the better and safer jump is with a lithium jump pack. Also note the red arrow, a badly discharged battery may need a few minutes of jump time to bring your battery to a decent voltage. With a jump pack, just connect and let it "charge" your battery for a few minutes if it does not immediately work.

    If this is the least bit confusing, stop and get assistance. A switched polarity can do serious damage.

    Jump point gen3 Prius.JPG
     
    Tim Jones likes this.
  3. Tim Jones

    Tim Jones Senior Member

    Joined:
    Jul 17, 2018
    1,728
    559
    3
    Location:
    SE Texas
    Vehicle:
    2011 Nissan LEAF
    Model:
    ----USA----
    $200 at auto parts
     
  4. Georgina Rudkus

    Georgina Rudkus Senior Member

    Joined:
    Sep 15, 2018
    3,244
    2,257
    0
    Location:
    Taylors, SC
    Vehicle:
    2012 Prius v wagon
    Model:
    Two
    #4 Georgina Rudkus, Jun 6, 2021
    Last edited: Jun 6, 2021
  5. Tim Jones

    Tim Jones Senior Member

    Joined:
    Jul 17, 2018
    1,728
    559
    3
    Location:
    SE Texas
    Vehicle:
    2011 Nissan LEAF
    Model:
    ----USA----
    Got mine 3 years ago at Oreillys
     
  6. therealdana

    therealdana Junior Member

    Joined:
    Jan 6, 2017
    11
    0
    0
    Location:
    the moon
    Vehicle:
    2013 Prius v wagon
    Model:
    V
    I've got this same issue. After replacing the 12V and the key fob battery, i have no luck starting the car. My local mechanic recommended me to the dealership for this issue. Before i tow it to the dealer, do you have any other things i can check? the hybrid battery is half charged.

    Do you think it's possible that the battery i purchased from advance auto isn't fully charged? It's from 11/21 if the sticker is correct. Could that be the culprit?

    IMG_4827.jpg
     
    #6 therealdana, Jan 11, 2022
    Last edited: Jan 11, 2022
  7. runnyeggs

    runnyeggs Junior Member

    Joined:
    Jul 22, 2017
    31
    2
    1
    Location:
    NV
    Vehicle:
    2013 Prius
    Model:
    III
    What's a good place for a battery nowadays? I cant remember if Costco sells my battery. Second option is Sam's/Walmart.
     
  8. Georgina Rudkus

    Georgina Rudkus Senior Member

    Joined:
    Sep 15, 2018
    3,244
    2,257
    0
    Location:
    Taylors, SC
    Vehicle:
    2012 Prius v wagon
    Model:
    Two
    Got mine at Batteries Plus.
     
  9. artistic_gore

    artistic_gore New Member

    Joined:
    Feb 9, 2022
    24
    8
    0
    Location:
    Washington State
    Vehicle:
    2013 Prius
    Model:
    Two
    Costco sells Interstate batteries.
     
  10. Carl Mims

    Carl Mims Junior Member

    Joined:
    May 27, 2019
    20
    3
    0
    Location:
    Bozeman, MT
    Vehicle:
    2015 Prius v wagon
    Model:
    V
    Not my experience with Duracell / Batteried Plus... purchased 18 months ago. Yesterday had similar issue. Read voltage at battery and it was 6.78. Disconnected from car and Charged with 30 amp charger for 5 hours. Reconnected. Same issue... battery read 11 volts.. so turned the headlight on for 1 min.. then off. Read 7v. So took to Batteries Plus. They said it was 11 volts and just needed charging on their special charger and would not give me a warranty battery until it had been charged by them for at least 24 hr. Keep in mind not at my home and is 45 miles away at my daughter's house. Very frustrated.
     
    bisco likes this.
  11. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    110,144
    50,053
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    unfortunately, most battery resellers are reluctant to honor warranty without a fight
     
  12. Georgina Rudkus

    Georgina Rudkus Senior Member

    Joined:
    Sep 15, 2018
    3,244
    2,257
    0
    Location:
    Taylors, SC
    Vehicle:
    2012 Prius v wagon
    Model:
    Two
    Time to talk to corporate and read them the riot act. Sounds like an errant franchised dealer.