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2014 Hybrid - No Apps/Setup Phone Bluetooth Buttons Don't Work.

Discussion in 'Gen 3 Prius Audio and Electronics' started by mm505, Mar 16, 2020.

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  1. mm505

    mm505 New Member

    Joined:
    Mar 16, 2020
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    Location:
    Marietta, GA
    Vehicle:
    2014 Prius
    Model:
    Two
    New to forum. We got home with our 2014 Prius Hybrid and started to check out the Nav, Apps & Bluetooth setup. First off, I hit the APPS button and nothing happens. No change on the display. Go to SETUP and I get get the "General" "Bluetooth" "Phone" "Audio" & "Vehicle" buttons. I push the Bluetooth or Phone buttons and nothing happens. All the others work. I have gone through the menu and deleted all previous history from whomever had this vehicle before. Hoping to get answer here before I go back to dealer to have them check it out.

    Thanks!

    /\/\|k.e
     
    #1 mm505, Mar 16, 2020
  2. NewHybridOwner

    NewHybridOwner Active Member

    Joined:
    Nov 21, 2018
    607
    282
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    Location:
    W. Michigan
    Vehicle:
    2015 Prius
    Model:
    Four
    I don't think the Twos have navigation. Don't know about the other features.
     
    #2 NewHybridOwner, Mar 18, 2020
    Grit likes this.
  3. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    110,133
    50,050
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    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    tough one to diagnose over the internet. sounds like a bad display, but not sure. could just be a loose wire
     
    #3 bisco, Mar 18, 2020
  4. Kanaku

    Kanaku Junior Member

    Joined:
    Aug 3, 2020
    2
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    Location:
    Dallas
    Vehicle:
    2014 Prius
    Model:
    Three
    Mine just started having this exact issue today. Did you find out what was wrong?
     
    #4 Kanaku, Aug 4, 2020
  5. Marsha T

    Marsha T New Member

    Joined:
    Mar 8, 2021
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    Location:
    Georgia
    Vehicle:
    2015 Prius
    Model:
    Three
    I'm having the same problem with a 2015 prius Were you able to find a solution to the issue or did you have to take it to a dealership? I am not car or tech savvy.
     
    #5 Marsha T, Mar 8, 2021
  6. PaulTa

    PaulTa New Member

    Joined:
    Jul 31, 2021
    2
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    Location:
    Seattle, WA
    Vehicle:
    2012 Prius v wagon
    Model:
    Three
    Same with our 2012 Prius v. Both Bluetooth and Phone buttons used to work fine, but suddenly stopped. Perhaps coincidentally, the USB port stopped working at about the same time.
     
    #6 PaulTa, Aug 3, 2021
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