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How I fixed my Dashboard Rattle

Discussion in 'Prime Technical Discussion' started by Jasonx82, Jul 20, 2018.

  1. Jasonx82

    Jasonx82 Junior Member

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    2017 Prius Prime
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    Plug-in Advanced
    Ever since I picked up my 17 Prime advanced i had a slight rattle on uneven roads, it would always knock from the passenger side dash. After going back and forth for a few days tapping everywhere I FOUND THE SOURCE! Its the JBL Passenger Speaker Grill on the passenger side. Wedging a shirt between the glass and speaker grill resolved my rattles!

    Hopefully this helps someone else from going crazy or giving up.
     

    Attached Files:

    #1 Jasonx82, Jul 20, 2018
    mr88cet, schja01 and HPrimeAdvanced like this.
  2. schja01

    schja01 One of very few in Chicagoland

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    I think I would have tried massive amounts of expanding foam.

    (just kidding)
     
    #2 schja01, Jul 20, 2018
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  3. HPrimeAdvanced

    HPrimeAdvanced Senior Member

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    How about a pair of (clean!) boxer shorts!!??

    Posted via the PriusChat mobile app.
    AChoiredTaste.com
     
    #3 HPrimeAdvanced, Jul 20, 2018
  4. The Electric Me

    The Electric Me Go Speed Go!

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    LOL!
    Glad you found the source, but there has to be a better response and solution than the perpetual wad of cloth on the dashboard look.
     
    #4 The Electric Me, Jul 20, 2018
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  5. Jasonx82

    Jasonx82 Junior Member

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    Plug-in Advanced
    lol

    this is only temporary until I go in for my next service.
     
    #5 Jasonx82, Jul 20, 2018
  6. Jasonx82

    Jasonx82 Junior Member

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    Vehicle:
    2017 Prius Prime
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    Plug-in Advanced
    *Update* 9.6.18

    I went in to Tustin Toyota for my 5K Schedule and had them check out the rattle.
    The service adviser said there was a known fix for the dash rattle on Prius models, After the fix no more rattles!
     
    #6 Jasonx82, Sep 7, 2018
    kevin.c and HPrimeAdvanced like this.
  7. HPrimeAdvanced

    HPrimeAdvanced Senior Member

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    Yeah, they probably used the "hamster removal " tool; it was just announced on the latest Factory Bulletin, har, har!!
    See, we all need to get back to noisy ICE engines with headers and glass packs; that way we wouldn't hear anything, and peace in the world would be achieved! I'm sure I hear tire noise now only because my Prime is so stealthy, with no engine/motor noise at all. For about 8.5 gal of gasoline, with the combination of gasoline and electric power, I travel about 4000 miles!!! Wow!
    Can't say it enough, I Love My Prime! Got 26,500 miles on it in about 1 1/2 years.


    Posted via the PriusChat mobile app.
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    #7 HPrimeAdvanced, Sep 10, 2018
  8. L Long

    L Long Junior Member

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    Prime Premium
    Many thanks for this information. I just picked-up my 2019 Prime last week and today, (4th time on the road with less than 100 total miles), I was very disappointed to notice the noise (vibration rattle) coming from the passenger dash area.
    It's a relief to hear that this is a known problem and that there is a fix for it as this his would have driven me crazy. I'm a happy 3rd and 4th gen Prius owner (no rattle problems in either of those cars). This is my first plug-in, so far, other than this problem, I love the car!
     
    #8 L Long, Jul 8, 2019
    Last edited: Jul 8, 2019
  9. boostedGS

    boostedGS Junior Member

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    I just took my 2021 Prime in for same rattles, but they said since my car is lowered, it voids warranty and any rattles won't be addressed.

    This is a known problem and there is a remedy from Toyota? Sucks that they won't fix this issue for me because my car is lowered.
     
    #9 boostedGS, May 25, 2021
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