Looking for a trustworthy mechanic in the Richmond, VA metro area for routine maintenance and installing parts I purchase myself. I've gone to McGeorge Toyota a couple times, but they don't seem as knowledgeable about my older 2001 Prius as they are about the newer cars. I get stuck talking with the service desk who relays questions back to the mechanics. There's got to be a good local shop who'll take time to pop her on the lift and talk with me about what's what, right? Thanks!! A
I've had good experiences with both McGeorge and Haley, but admittedly nothing complex at either -- just minor warranty work and a steering shaft recall. If you don't need hybrid-specific work, any reputable shop should be able to help you. Do you have a trustworthy shop you've used in the past for other cars? If not, send me a PM and I can give you some suggestions based on my own experience and where around town you're located. I'm a lifelong resident of the area.