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2017 Bluetooth microphone issue

Discussion in 'Prime Technical Discussion' started by Lynkdev, Mar 17, 2021.

  1. Lynkdev

    Lynkdev Junior Member

    Joined:
    Jan 20, 2019
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    Location:
    92103
    Vehicle:
    2017 Prius Prime
    Model:
    Plug-in Advanced
    Just yesterday was told people could barely understand me talking through my car and had to put on speaker on my phone.

    I see the microphone up top near the sunglasses holder

    Has anyone had this issue?



    SM-N986U1 ?
     
    #1 Lynkdev, Mar 17, 2021
  2. sam spade 2

    sam spade 2 Senior Member

    Joined:
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    Location:
    USA
    Vehicle:
    2017 Prius c
    Model:
    Four
    Were the windows open at the time ?
    Was the AC going full blast ?
    Was the radio playing ?
    Were you yelling at the mic ?
    Was a big noisy truck in the lane beside you ??

    Typically the mic's are very sensitive and the fidelity not too good.
    Background noise can be a killer.

    With almost any car model.
     
    #2 sam spade 2, Mar 17, 2021
  3. Lynkdev

    Lynkdev Junior Member

    Joined:
    Jan 20, 2019
    25
    6
    0
    Location:
    92103
    Vehicle:
    2017 Prius Prime
    Model:
    Plug-in Advanced
    Nope to all lol.

    SM-N986U1 ?
     
    #3 Lynkdev, Mar 17, 2021
  4. sam spade 2

    sam spade 2 Senior Member

    Joined:
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    Location:
    USA
    Vehicle:
    2017 Prius c
    Model:
    Four
    Well then some more "test" calls would be in order.
    And then a dealer visit if it is still under warranty and / or it really is a problem for you.
     
    #4 sam spade 2, Mar 18, 2021
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