2013 Suspension Knock - Help needed

Dear friends,

Please help me diagnose the issue with 2013, 85k car.
I did not expect to have any problems with the suspension at this mileage so my knowledge is marginal ATM.
Now I am going to jack the car up and will post some more info later.

In the meantime please watch the video. The noise starts at 9 sec.
https://open.lbry.com/@CDIY:f/Toyota-Auris-Suspension-Knock:5
During recording, the car was slowly rolling on uneven road.
I do not feel any traction problems while on speed and in corners but I hear this noise (knocking) on slow speeds when even minor cracks are on the road.

Would you please point me in the right direction? What to look at? According to Toyota-tech, the car has Macpherson struts on the front.
Am I able to sort this out myself? I've got 2 jack stands, floor jack and some basic hand tools.
My job is related to this car so any delay and repairs are pushing my family financially to the edge even more.

Thanks.

 

Got some pics

LEFT SIDE


RIGHT SIDE

The grease was not there when I took the wheel off. I just pushed it with my finger to check the rubber and the grease got out. Second picture when I cleaned the lube.
Do I need to replace the whole arm too?


I couldn't say what is the issue 100%
The whole thing looks like crap to me. Kinda shocked. It's 7 years old (85k miles) car but half of the mileage is from city driving over speed bumps. I heard people do 200-300k miles on those hybrids. Is this wear normal at this mileage?
What should I order (and replace) 100%? What can I do myself?
Thanks.

 

A friend suggested that stabilizer bushes may also be worn. I didn't check that (or took pictures) when the car was raised.

 

Any recommended brands? Toyota parts are way more expensive and harder to get them.
If I replace the whole struts, can I get the car higher?

 

I checked them earlier. Great site but no luck with delivery to the UK. When shipping is possible, it is expensive and will be stuck on the border for duties. Not cost-effective.

I need to do it manually, unfortunately. I am completing the list of parts numbers and will try to source them locally with an option to return if faulty/ poor quality.
I am not entirely sure yet if 2013 Auris Touring Sports is closer to Prius gen.3 or Prius V regarding the suspension.

I gave myself a bit more time for research. I almost went with the wholly assembled crap struts to replace everything but I bumped on Scotty Kilmer video:

And decided to replace only the faulty part with a premium quality part (genuine Toyota or equal) as the rest of the suspension may still be better than random replacement

I would really want to raise the car through.

I am hooked!

 

UPDATE:
I found that KYB supplies the OEM struts/shocks for Toyota and they are made in Japan.


I think I need to jack the car up again and by hand, double-check if the tie rod ends are not the cause of my knocks issue here. No? The bushings on those look kinda same bad as the links itself. I can feel some playing when rocking the steering wheel left and right.

I also watched a ton of videos on how to test what went bad in the suspension.
This one explains in-depth how to know the strut/shock is bad.

Mine does not look as bad in cornering, no body roll and no bouncing.

 

I am just researching this latest discovery (ENGINE MOUNT)
shock/strut replacement tips | PriusChat

Not sure what part number that is yet. Repair manual shows two types *A and *B


Pictures of mine:

 

Thanks to everyone for your replies.


The issue is still there but I thought I will update what happened in the meantime.

I had the car checked by the MOT garage. He drove the car and had the suspension/ steering tested.
He too, could not point 100% a failing part! He would pass the car at the MOT inspection deeming it safe. MOT test - Wikipedia

SUMMARY:
The mechanic said that tie rod ends, stabilizer links and ball joints did not fail in an obvious way. The wheel bearings are good and the suspension still tight. The steering rack link bushes seem to be in the good shape too.

There is some play when grabbing a wheel at 9 am - 3 pm position. The inner tie rod has a play, more on the left slight on the right. The car guy said that this is minimal and still ok.

The knock I feel when moving from left to right may not be connected to the suspension knock issue at all.

In the end, he mentioned that it may be the strut mounts.
I am going to check them as soon as the weather will allow. I will see if the central bolt is loose and everything torqued to the spec.

Part 48609-02240 (SUPPORT SUB-ASSY, FRONT SUSPENSION) cost £136.99 a piece from the UK stealership!!

I ordered KYB SM5639 Strut Mounting from Amazon (£95 a pair) in case they need to be replaced. Did not get the estimate shipping time yet.

No shipping to the UK from Amayama:
Genuine Toyota 48609-02240 (4860902240) SUPPORT SUB-ASSY, FRONT SUSPENSION - Amayama

Not available from https://www.toyodiy.com/

Saga continues...

 

Latest videos. Let me know what do you guys think.
I started collecting parts but still ain't 100% sure what is the issue.

2013 Toyota Auris Suspension Noise (Gravel Road) 1

2013 Toyota Auris Suspension Noise (Gravel Road) 2

And this video below presents a noise when rocking the steering wheel from side to side fast.

2013 Toyota Auris Steering Noise

 

Thanks for sharing. Would you elaborate on "I've replaced everything"? What parts? What brands? Have you done the work by yourself?
I am struggling to purchase parts in the UK.
Just passed the MOT. I've done other 3.5k miles with the knocking since the last check-up.

Got advisories

• Play in the steering rack inner joint (Nearside)
• Play in the steering rack inner joint (Offside)

The play is more on the nearside, a tad on the offside.
Could this be my knocking issue?
The knock I am experiencing and the rough ride is like I am going to lose the front and drive with no suspension ;-)
Yet, the tester did not find anything wrong with tie rods, ball joints, struts, and steering links.

Edit:
Also, I cannot find the inner rod. Toyota does not sell them separately (only with the whole rack) so the only option is going aftermarket. Which ones and from where? Any advice is appreciated.

Thanks.