Rust on rear hatch handle

Discussion in 'Prime Main Forum (2017-2022)' started by Flaming, Aug 28, 2018.

  1. jerrymildred

    jerrymildred Senior Member

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    I'm also watching with great interest.
     
  2. Travis64

    Travis64 Member

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    My 17 and 18 had rust not my 20 so hopefully they fixed it
     
  3. Salamander_King

    Salamander_King Senior Member

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    Yap, I can confirm the 2020 PRIME has plastic cover not metal like my previous 2017 PRIME.

    upload_2020-3-10_15-6-43.png
     
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  4. jerrymildred

    jerrymildred Senior Member

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    I keep forgetting to check and see how mine is doing. Gonna do it right now.
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    I'm back. As much of it as I can see is still rust free, so they did a good job of prepping and painting at least that part. But I need to get it inside the garage and away from the bright sky so I can see into the shadows better.
     
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  5. Flaming

    Flaming Active Member

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  6. Salamander_King

    Salamander_King Senior Member

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    So what is the repair procedure they recommended? I traded in my 2017 PRIME to 2020 PRIME. Yap, they changed the material used on that piece, so no longer an issue.
     
  7. Mendel Leisk

    Mendel Leisk Witness Leader

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    @Flaming do you have the full pdf, could you post it?
     
  8. jerrymildred

    jerrymildred Senior Member

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    Yes, please @Flaming. I'd really appreciate being able to print that out and take it to the shop if it looks better than the bandaid treatment I got.
     
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  9. jerrymildred

    jerrymildred Senior Member

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  10. Mendel Leisk

    Mendel Leisk Witness Leader

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    Yeah c'mon @Flaming , don't Bogart that PDF. :whistle:
     
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  11. Washingtonian

    Washingtonian Senior Member

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    Did anyone notice that that TSB says Market Canada? I wonder if there will be a separate one to cover the USA market?
     
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  12. jerrymildred

    jerrymildred Senior Member

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    Good catch!! I sure hope we get one.
     
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  13. NSXT

    NSXT Active Member

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    My friend got it fixed prior the covid-19 lockdown. I will have it done at the next available schedule. It seems it was replaced with 2019/2020 version.

    upload_2020-5-4_11-11-26.png
     
  14. Flaming

    Flaming Active Member

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    not that i don't want to ... lol ... trying to get the full pdf from the guy who sent me the first screenshot
     
    #154 Flaming, May 5, 2020
    Last edited: May 5, 2020
  15. Flaming

    Flaming Active Member

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    There it is ! This is , finally , the end of this story .... hopefully , i'll have an appointment soon to fix this.
     

    Attached Files:

    #155 Flaming, May 5, 2020
    Last edited: May 5, 2020
  16. jerrymildred

    jerrymildred Senior Member

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    Awesome. I'd have to take some stuff apart to know for sure, but I think that's what the Toyota Body shop did with mine. I know they sanded, prepped, and painted. Just not sure how deeply they delved. I might just rent the manual so I can see where to pry so I can check on it.
     
  17. Mendel Leisk

    Mendel Leisk Witness Leader

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    The later model year Primes have a plastic piece. Wouldn't it just be simpler to swap? They budget 2.5 hours for the repair.
     
  18. Nomina

    Nomina Junior Member

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    Is this something they’ll cover out-of-warranty? I see the “red box” warranty coverage statement, but this seems a fairly clear manufacturing defect, IMO.
     
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  19. Washingtonian

    Washingtonian Senior Member

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    I don't feel good about this. Toyota has waited until most of the 2017 models are out of warranty to post this repair to which is obviously a manufacturing defect that they knew about in 2018 and fixed with a manufacturing change. This is not the Toyota company that I have respected for years.
     
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  20. Mendel Leisk

    Mendel Leisk Witness Leader

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    Looking at McGeorge Toyota parts I believe the part is around $60, which seems a lot, as usual. But manufacturing cost, especially the plastic (rust proof) version is likely peanuts.

    Telling dealerships to devote hours painting over rust seems a little absurd.
     
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