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Frozen/Not responding 11.7” screen

Discussion in 'Prime Audio, Electronics, and Infotainment' started by ppongi, Feb 20, 2020.

  1. ppongi

    ppongi Junior Member

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    Allen, Texas
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    2017 Prius Prime
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    Prime Premium
    Today I experienced a frozen or not responding 11.7” screen while I was driving. I took a different route than what the navigation suggested and somehow triggered this malfunctioning. Wondering to see if this has happened to anyone in this forum. The worst part was I had to pull into a rest area on IH-20 and “power off” the prime because nothing (voice command, navigation, temp control) was working and no way to reset this malfunctioning.
     
    #1 ppongi, Feb 20, 2020
  2. Tideland Prius

    Tideland Prius Moderator of the North
    Staff Member

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    Press and hold the audio power button to reset.
     
    #2 Tideland Prius, Feb 20, 2020
    schja01 and ppongi like this.
  3. ppongi

    ppongi Junior Member

    Joined:
    Jul 7, 2017
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    Location:
    Allen, Texas
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Premium
    Wow I did not know! Thank you and will try that if that happens again!
     
    #3 ppongi, Feb 20, 2020
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