Prius Bluetooth won't forget old phone

Having the same problem with my 2010 Prius! Deleted all old phones but still wants to connect to them when I try to play audio from my iPhone 8. Hope we can find some answers soon.

 

Maybe someone in the appropriate forum can help you: Gen 3 (2010-2015) Toyota Prius Forums | PriusChat

This is the 2012-2017 Prius v "wagon" forum.

 

I found a solution on an Apple forum and it worked for me! Finally got audio in my Prius. But PriusChat won't let me post a link so look up "Prius Bluetooth audio won't forget old phone" on Google and it's like the third hit in Apple's discussion forum. Hope it helps!

 

My wife's 2011 Prius had the problem where the phone calls would go through her new phone, but the BT Audio was still trying to connect to her old phone. The trick was to delete the old portable players in the Setup/Audio menu and then it is not very clear. It looks like you are deleting the car itself, but it will show you the old portable player(s) then you can delete them. Very convoluted. When it works it is good, but configuring it, can be a hassle. I try to remember this was implemented/built in 2010 so that is a long time ago

Hope that helps. Not really a phone problem.

 

There is no work around this. I have been trying to fix this for years.

 

Maybe the previous post - post #5 - will help you. Toyota head units don't all work the same when it comes to phones used as portable players. In some like my wife's 2012 Prius v Five with the JBL head unit, deleting a phone for calls also deletes it from the portable player list.

Our 2014 Sienna JBL with nav works like joniowa described for his wife's 2010 Prius. Deleting a phone used for phone calls does not deleted it from the portable player list. One has to find the additional set up screen in the in-dash unit that is only for portable players and delete the phone from there too