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Goodwill Warranty - 2010 Prius

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by davidewart45, Nov 7, 2019.

  1. davidewart45

    davidewart45 Junior Member

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    2010 Prius
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    Our Canadian 2010 Prius has just had the inverter assembly replaced in Portland, OR (we were travelling to the coast from Canada). The entire cost was covered by a "goodwill warranty" which certainly won our goodwill and thanks. The tech write up referred to a TSB T-TCI-4377. Does anyone have any info on this?
     
    #1 davidewart45, Nov 7, 2019
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  2. iskoos

    iskoos Active Member

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    III
    What's the mileage on the car?
    What did the car do when the inverter failed? Immediate shutdown? Was there any previous symptoms?
     
    #2 iskoos, Nov 7, 2019
  3. davidewart45

    davidewart45 Junior Member

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    Just shy of 100,000 miles. (It's a Canadian car, so the odometer is kilometers - so just shy of 160,000KM.) No previous issues or warnings - just started the car and "CHECK HYBRID SYSTEM" popped up on the screen - along with all other warning lights coming on. Car was still drivable (in the city and short distance), but power/acceleration felt "soft."

    Do you have info on the goodwill warranty?
     
    #3 davidewart45, Nov 7, 2019
  4. Elektroingenieur

    Elektroingenieur Senior Member

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    That’s the Toyota Canada version of bulletin T-SB-0036-16, “MIL ON DTC P0A94, P324E, P0A1A, and/or P3004” (PDF), for the U.S. market, which provides the technical instructions for (U.S.) Warranty Enhancement Program ZE3, discussed in many previous PriusChat threads.
     
    #4 Elektroingenieur, Nov 8, 2019
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  5. davidewart45

    davidewart45 Junior Member

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    Location:
    Vancouver, BC CANADA
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    2010 Prius
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    Upgrade
    Thanks for the links. I did search Prius Chat for TCI-4377 and got no results. So I appreciate you giving me the USA links.
     
    #5 davidewart45, Nov 8, 2019
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