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Spark plugs

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by xerox6135, Jul 21, 2019.

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  1. tvpierce

    tvpierce Senior Member

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    Apr 27, 2015
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    Maine
    Vehicle:
    2013 Prius v wagon
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    Five
    I got counterfeit Denso plugs on Amazon. The dealer should be getting theirs directly from Toyota. What was their explanation for this?
     
    #21 tvpierce, Sep 23, 2019
    Threej likes this.
  2. xerox6135

    xerox6135 Member

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    Persona
    They told me that it couldn't have come from there dealership. After a 20 min argument I gave up and walked out .

    Posted via the PriusChat mobile app.
     
    #22 xerox6135, Sep 23, 2019
  3. tvpierce

    tvpierce Senior Member

    Joined:
    Apr 27, 2015
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    Location:
    Maine
    Vehicle:
    2013 Prius v wagon
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    Five
    Do you have a receipt?
     
    #23 tvpierce, Sep 24, 2019
  4. NewHybridOwner

    NewHybridOwner Active Member

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    But they could still claim that the plugs you are trying to return aren't the ones that came from them.
     
    #24 NewHybridOwner, Sep 24, 2019
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