BLUETOOTH OFF , Unable to turn on???HELP

Discussion in 'Prius c Care, Maintenance and Troubleshooting' started by Manny koutalides, Feb 10, 2016.

  1. Manny koutalides

    Manny koutalides Junior Member

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    For some reason recently, I noticed my bluetooth was not connecting, when i went to troubleshoot it, I realized some how the Bluetooth was OFF, mind you, i never turned it off. Now when I click on Bluetooth OFF to turn it back on, nothing happens and i don't have access to some of there other bluetooth features without it being turned on. I tried everything to get it to turn on, has anyone else had this problem. Im very familiar with paring and bluetooth in general and have been using it on my 2012 prius c 3 since i purchased the car new. I even went as far as disconnecting the negative battery terminal to see if that would reset it, but it didn't, any help would be greatly appreciated
    thanks again
    Emanuel
     
    #1 Manny koutalides, Feb 10, 2016
  2. InPriusLove

    InPriusLove Member

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    Electronic components do break down of their own accord. You may need a repair of the console to some minor degree.
     
    #2 InPriusLove, Feb 23, 2016
  3. RootBreaker

    RootBreaker Member

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    Interesting. I came here to search as I just took my car in for 50k oil/tire rotate and found I am having the same issue. Did you take your car in recently. Think they would do a flash of some sort to fix things like recalls?

    Galaxy Note 3
     
    #3 RootBreaker, Apr 5, 2016
  4. Brett121

    Brett121 Junior Member

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    I had the same issue. Bluetooth just turned off one day and wouldn't let me turn it back on.

    I updated the Entune on my 2012 Prius 3 to version 5.2.0 and that fixed it.
     
    #4 Brett121, Apr 12, 2017
    redcoral likes this.
  5. JJMe

    JJMe New Member

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    How do you upgrade the Prius?
     
    #5 JJMe, Oct 13, 2018
  6. ztanos

    ztanos All-around Geek!

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    Download the update to a usb stick and plug it in.
     
    #6 ztanos, Oct 15, 2018
  7. Got2bnu

    Got2bnu New Member

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    Thought i would share my Fix, Had the same problem, any time a 12v battery is replaced, your phone needs Bt reset too.

    2015 prius two, 57031 stereo, BC no Nav, no en-tune software upgrade available from Toyota web site for the 57031.

    Settings, Bluetooth, Detailed Bluetooth settings, (greyed out) Bluetooth power OFF.

    Turned out to be my iphone x Bt settings click on “Car Multimedia” then tap forget this device, now go to add device, on the stereo and “Car Multimedia” will show back up on your phone, click on it,

    Sometimes electronic components dont fail, most of the time, its user error.
     
    #7 Got2bnu, Nov 19, 2018
  8. CaseyHealer

    CaseyHealer New Member

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    Plug it in where?
     
    #8 CaseyHealer, Aug 22, 2019
  9. ztanos

    ztanos All-around Geek!

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    USB port next to the aux in.
     
    #9 ztanos, Aug 27, 2019
  10. Smallssyy

    Smallssyy New Member

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    I’m having the same problem. Did it work? What update?
     
    #10 Smallssyy, May 29, 2020
  11. Smallssyy

    Smallssyy New Member

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    Did you try it? Did it work?
     
    #11 Smallssyy, May 29, 2020
  12. ztanos

    ztanos All-around Geek!

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    I haven't done it, but others have.
     
    #12 ztanos, Jun 1, 2020
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