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2012 Prius V Apps/Bluetooth non op

Discussion in 'Prius v Audio and Electronics' started by MPDano, Dec 23, 2018.

  1. MPDano

    MPDano Junior Member

    Joined:
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    Location:
    San Diego, California
    Vehicle:
    2015 Prius
    Model:
    Two
    Hello all,

    Got a 2012 Prius V and the App button does nothing and the bluetooth touchscreen button does nothing. I heard of a harness or extension module issue. Any suggestions? Also is there a write up on removing the panels to get to the radio to verify?
     
    #1 MPDano, Dec 23, 2018
  2. rjparker

    rjparker Tu Humilde Sirviente

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    Vehicle:
    2012 Prius v wagon
    Model:
    Three
    #2 rjparker, Dec 23, 2018
  3. MPDano

    MPDano Junior Member

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    Two
    Thanks for that. The issue is the original posters picture (extension box) cuts off where the part number is.
     
    #3 MPDano, Dec 23, 2018
  4. MPDano

    MPDano Junior Member

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    Two
    Looks like the part number is:
    86100-YY050
     
    #4 MPDano, Dec 23, 2018
  5. rjparker

    rjparker Tu Humilde Sirviente

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    Location:
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    Vehicle:
    2012 Prius v wagon
    Model:
    Three
    Looks like the right part. For verification take your vin to a dealer parts dept and have them look it up. Sometimes there is an updated part number.
     

    Attached Files:

    #5 rjparker, Dec 23, 2018
  6. MPDano

    MPDano Junior Member

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    Two
    Thanks for that. Bought the $74.97 one. Will report back once I install it. Found a great video on the R&R of the head unit.

     
    #6 MPDano, Dec 24, 2018
    Matthew Clair and Air_Boss like this.
  7. MPDano

    MPDano Junior Member

    Joined:
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    Location:
    San Diego, California
    Vehicle:
    2015 Prius
    Model:
    Two
    Ok, installed and it was a breeze. Follow the video for removal. The good used extension box worked perfectly. Bluetooth connected perfect and APPS worked like a charm. Thanks for the helps all!

    Leo
     
    #7 MPDano, Dec 29, 2018
    DooDahMon and Air_Boss like this.
  8. Randytsuch

    Randytsuch New Member

    Joined:
    May 17, 2019
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    Location:
    Los Angeles, Ca
    Vehicle:
    2012 Prius v wagon
    Model:
    Three
    I just joined the forum to say thanks for this.
    My bt/maps went out a few months ago, and then I found this information. So I pulled the radio out and verified the accessory box part number was 86100-YY050
    Bought one on ebay for around $150

    Installed it a few days ago, and now system works fine. Only weird thing is the color scheme for some screens changed to red,
    I think it was blue before.

    Also wanted to add I only needed the little orange tool for the little panel on the left that covers the gear stick and start button.
    The other pieces, you can grab and just pull out. Especially the vent piece above the radio.

    Guessing a $1000 fix at the dealer, so saved a ton of money and it was pretty easy to change the box out.
     
    #8 Randytsuch, May 17, 2019
  9. Twinmommie

    Twinmommie Junior Member

    Joined:
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    Vehicle:
    2012 Prius v wagon
    Model:
    Three
    I’m having the same problem. Just started today. I’ve never had a thing wrong on this car, and extended warranty just ended.. they timed that right . Sounds like buying the replacement is the way to go. I can’t connect to the phone at all or the apps, or Bluetooth.
     
    #9 Twinmommie, May 23, 2019
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