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Trouble with Prius Chat product

Discussion in 'PriusChat Website Questions' started by jejb, Feb 17, 2019.

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  1. Mendel Leisk

    Mendel Leisk EGR Fanatic

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    If the PriusShop is becoming a honey trap, what to do? (n)
     
    #21 Mendel Leisk, Feb 27, 2019
  2. will the engineer

    will the engineer Active Member

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    file a complaint with credit card company with proof (pictures). You will see a refund in the next billing cycle.

    Posted via the PriusChat mobile app.
     
    #22 will the engineer, Feb 27, 2019
  3. jejb

    jejb Member

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    I did get a refund from the USPS. It took a little time, but they did make me whole.

    That does not excuse the complete and total lack of response from the PriusChat seller, though. Absolutely the worst customer service I've experienced in a lot of years of buying off the internet.
     
    #23 jejb, Apr 4, 2019
    will the engineer, Raytheeagle, jerrymildred and 3 others like this.
  4. George W

    George W Senior Member

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    I have to agree. The lack of proper communication from the Seller, casts doubt on a purchase-decision. Why ignore customers?
     
    #24 George W, Apr 5, 2019
  5. will the engineer

    will the engineer Active Member

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    Good to hear, always nice to find out that the outcome resulted in something good after dealing with toxic or irresbible online sellers.

    Posted via the PriusChat mobile app.
     
    #25 will the engineer, Apr 5, 2019
  6. Prodigyplace

    Prodigyplace 2025 Camry XLE FWD

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    Careful! This is Danny's sandbox & he runs that shop.
     
    #26 Prodigyplace, Apr 5, 2019
    will the engineer likes this.
  7. will the engineer

    will the engineer Active Member

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    understood

    Posted via the PriusChat mobile app.
     
    #27 will the engineer, Apr 5, 2019
  8. MichaelKnight

    MichaelKnight Junior Member

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    Wow ....Glad you were reimbursed thru usps. Was your order drop shipped? If so did you reach out to the vendors(not priusshop)?
    I was planning to place an order but held off....
     
    #28 MichaelKnight, Apr 6, 2019
  9. sam spade 2

    sam spade 2 Senior Member

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    Does he ?
    REALLY ??

    Looks to me like he no longer knows or cares.
     
    #29 sam spade 2, Apr 6, 2019
  10. jejb

    jejb Member

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    It was shipped from a Toyota dealer, whom I did not reach out to. I just assumed the seller worked for the dealer or something like that. In hindsight, that may have been another option to try.
     
    #30 jejb, Apr 7, 2019
    MichaelKnight and Prodigyplace like this.
  11. MichaelKnight

    MichaelKnight Junior Member

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    Thanks for updating us...Guess I will go a different route......


     
    #31 MichaelKnight, Apr 7, 2019
    Prodigyplace likes this.
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