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Charging cable cannot be unplugged

Discussion in 'Prime Plug-in Charging' started by pearl12970, Dec 13, 2018.

  1. pearl12970

    pearl12970 New Member

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    2018 Prius Prime
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    Prime Advanced
    I plugged in the charging cable at home to charge my Prius as usual . Had no resistance while plugging it in. When it was fully charged, I tried to remove the cable but it won't budge. I can't seem to unlock the charging cable. It won't let go! Anyone else had this issue? What is the solution?
     
    #1 pearl12970, Dec 13, 2018
  2. Salamander_King

    Salamander_King Senior Member

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    Charging connector locking is working? Did you have your key fob with you?

    Screenshot 2018-12-13 at 5.35.14 AM.png
     
    #2 Salamander_King, Dec 13, 2018
    HPrimeAdvanced, pearl12970 and bisco like this.
  3. hill

    hill High Fiber Member

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    Sometimes, it's just the O-ring inside the receiver that gets rolled over. If that's the case, & you want to reinstall it, put a little bit of silicone lubricant on it then you'll be good to go.
    .
     
    #3 hill, Dec 13, 2018
  4. pearl12970

    pearl12970 New Member

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    2018 Prius Prime
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    Prime Advanced
    I didn't have the key fob with me! Thank you so much for helping me!!

     
    #4 pearl12970, Dec 13, 2018
    bisco and Salamander_King like this.
  5. ashton.agar

    ashton.agar New Member

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    IV
    Hi Salamander,

    thanks for your nice clarification. will try as on your instruction at attached picture.

    expect better output on it.
     
    #5 ashton.agar, Dec 19, 2018
    Salamander_King likes this.
  6. bisco

    bisco cookie crumbler

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    are you plugging in your 2011 aqua?
     
    #6 bisco, Dec 19, 2018
    Salamander_King likes this.
  7. Fuel Miser

    Fuel Miser Junior Member

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    You can change this function in the cars menu. If set to do nothing when plugged in, you won't need the fob, but this allows someone to unplug or steal your charge cable.
     
    #7 Fuel Miser, Jan 16, 2019
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